Guest Service Agent
ملخص الوظيفة
- Adopt a friendly helpful and pleasant attitude to all guests
- Assist guests with their business center needs
- Contact appropriate individual or department as necessary to resolve guest call request or problem
- Maintain close working co-operation with other departments
- Follow communication procedures guidelines and policies
Qualifications :
- University degree preferably Tourism & Hotel Management
- Proficiency in English (verbal and written)
- Team-oriented
- Focused on guest satisfaction
- Strong interpersonal and problem solving abilities
Additional Information :
experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English additional languages are a plus
Remote Work :
No
Employment Type :
Full-time
عن الشركة
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد