Guest Relations Agent (Saudi only)
ملخص الوظيفة
Are you passionate about hospitality and creating exceptional guest experiences We are looking for a friendly proactive and guest-focused Guest Relations Agent to join our team and become the face of our property.
Key Responsibilities:
- Greet and welcome guests in a warm professional manner
- Assist with check-in and check-out procedures
- Handle guest inquiries complaints and requests promptly and effectively
- Coordinate special requests and ensure VIP guests receive outstanding service
- Collaborate with front office and other departments to ensure seamless service
- Provide accurate information about hotel facilities and local attractions
- Contribute to maintaining high guest satisfaction scores
Qualifications :
Requirements:
- Proficiency in English (additional languages are a plus)
- Strong communication and interpersonal skills
- Problem-solving attitude with a guest-first approach
- Ability to multitask and stay organized in a fast-paced environmen
Additional Information :
Ihr Team und Arbeitsumfeld:
In 1-2 Sätzen stellen Sie das Team das Hotel oder den Arbeitsplatz so vor dass sie die Kultur widerspiegeln
Hinweis: Die Anpassung kann an spezifische lokale oder gesetzliche Anforderungen erfolgen wie z.B. Arbeitserlaubnis
Unser Engagement für Diversity & Inclusion:
Wir sind ein integratives Unternehmen und unser Ziel ist es vielfältige Talente anzuziehen zu rekrutieren und zu fördern.
Remote Work :
No
Employment Type :
Full-time
المهارات المطلوبة
عن الشركة
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد