Location Riyadh Saudi Arabia (onsite; all nationalities considered)
Interview Mode- Video
Duration: 12 Months Contract
Experience: 8 12 years Shift Timing: Sunday Thursday Saudi time Additional Benefits (onsite):
Medical insurance (self)
22 days of annual paid leave
Business visa
Annual flight
Role Summary
The Observability Architect is responsible for designing and implementing a holistic observability architecture that delivers full-stack visibility real-time insights and predictive intelligence across the CCC ecosystem. This role drives the AIOps transformation by unifying telemetry enabling data correlation and integrating with automation workflows.
Key Responsibilities
Design the observability reference architecture covering logs metrics traces events synthetic and real-user monitoring (RUM) across hybrid infrastructure.
Architect and deploy observability pipelines integrating platforms such as:
Enable event correlation and noise-reduction mechanisms integrating telemetry streams into ServiceNow Event Management or similar manager-of-manager platforms.
Support AIOps features: automatic root-cause analysis predictive alerting and intelligent incident triage.
Define and implement dashboards KPIs and SLOs/SLIs in tools such as Grafana Dynatrace and Splunk ITSI.
Collaborate with the ServiceNow Architect to ensure observability data aligns with CMDB and service models.
Develop data normalization and enrichment strategies to produce meaningful business-impact insights.
Qualifications
8 12 years of experience in observability engineering enterprise monitoring or AIOps platform architecture.
Proven track record in delivering AIOps transformation projects across large-scale hybrid environments.
Hands-on expertise with:
Dynatrace (full-stack synthetic AIOps)
Splunk Infrastructure Monitoring & Log Management
BMC TSOM & MainView
SolarWinds (NPM SAM)
Grafana / Prometheus
Strong understanding of OpenTelemetry data correlation patterns and AI/ML-driven observability.
Experience integrating observability stacks with automation engines and ITSM platforms.
ITIL and vendor certifications (Dynatrace Splunk BMC) preferred.
Thanks!
Job Title Observability Architect Location Riyadh Saudi Arabia (onsite; all nationalities considered) Interview Mode- Video Duration: 12 Months Contract Experience: 8 12 years Shift Timing: Sunday Thursday Saudi time Additional Benefits (onsite): Medical insurance (self) 22 days...
Job Title Observability Architect
Location Riyadh Saudi Arabia (onsite; all nationalities considered)
Interview Mode- Video
Duration: 12 Months Contract
Experience: 8 12 years Shift Timing: Sunday Thursday Saudi time Additional Benefits (onsite):
Medical insurance (self)
22 days of annual paid leave
Business visa
Annual flight
Role Summary
The Observability Architect is responsible for designing and implementing a holistic observability architecture that delivers full-stack visibility real-time insights and predictive intelligence across the CCC ecosystem. This role drives the AIOps transformation by unifying telemetry enabling data correlation and integrating with automation workflows.
Key Responsibilities
Design the observability reference architecture covering logs metrics traces events synthetic and real-user monitoring (RUM) across hybrid infrastructure.
Architect and deploy observability pipelines integrating platforms such as:
Enable event correlation and noise-reduction mechanisms integrating telemetry streams into ServiceNow Event Management or similar manager-of-manager platforms.
Support AIOps features: automatic root-cause analysis predictive alerting and intelligent incident triage.
Define and implement dashboards KPIs and SLOs/SLIs in tools such as Grafana Dynatrace and Splunk ITSI.
Collaborate with the ServiceNow Architect to ensure observability data aligns with CMDB and service models.
Develop data normalization and enrichment strategies to produce meaningful business-impact insights.
Qualifications
8 12 years of experience in observability engineering enterprise monitoring or AIOps platform architecture.
Proven track record in delivering AIOps transformation projects across large-scale hybrid environments.
Hands-on expertise with:
Dynatrace (full-stack synthetic AIOps)
Splunk Infrastructure Monitoring & Log Management
BMC TSOM & MainView
SolarWinds (NPM SAM)
Grafana / Prometheus
Strong understanding of OpenTelemetry data correlation patterns and AI/ML-driven observability.
Experience integrating observability stacks with automation engines and ITSM platforms.
ITIL and vendor certifications (Dynatrace Splunk BMC) preferred.
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