IT Specialist
ملخص الوظيفة
Job Title: IT Support Specialist
Job Summary:
We are seeking a motivated IT Support Specialist with at least 1 year of experience to join our team. The ideal candidate will be responsible for providing technical support troubleshooting issues and ensuring the smooth operation of IT systems and networks.
Key Responsibilities:
- Provide technical support to end-users (onsite and remote).
- Troubleshoot hardware software and network issues.
- Install configure and maintain computer systems and applications.
- Provide support for IT systems including Windows Server environments.
- Troubleshoot Windows Server issues (Active Directory DNS DHCP Group Policy user access and server performance).
- Manage and troubleshoot client connectivity issues (LAN/Wi-Fi/VPN).
- Monitor system performance and ensure system availability.
- Support network infrastructure and resolve connectivity issues.
- Maintain documentation of issues solutions and IT procedures.
- Assist in system upgrades patches and security updates.
Requirements
Requirements:
- Bachelors degree in Computer Science or a related field.
- Minimum 1 year of experience in IT Support or a similar role.
- Strong knowledge of networking concepts and systems.
- Experience supporting Windows Server and client operating systems.
- Strong troubleshooting and problem-solving skills.
- Good communication and interpersonal skills.
- Ability to work under pressure and handle multiple tasks.
Required Experience:
IC
عن الشركة
"PetroApp is a global SaaS company grown in Saudi Arabia since 2018 and expanded into Egypt, Thailand, and Nigeria. We provide a software system that automates your fleet management, saves your resources, and helps with waste control, applying high-level standards of internal control ... اعرض المزيد