DUTIES AND RESPONSIBILITIES:
- The main point of contact with the clients management for operational issues.
- Managing integration and transition of projects and people.
- Data integrity management analysis and MIS management.
- Service Provider relationship management negotiation and internal process flow management.
- Service provider service auditing and constant improvement.
- Develop and maintain products services and pricing.
- Partner with cross-functional support teams in improving the tools and systems.
- Collaborate with all relevant stockholders to ensure seamless business execution and uphold company values.
- Client onboarding and workflow management.
- Marketing plans and campaigns coordination.
- Client newsletters and promotions.
- Perform quality controls and monitor production KPIs.
- Management of CRM data flow and quality assurance
- Lead in identifying and implementing operational efficiency. This includes development management and expansion of teams and systems.
- Responsible for correct procedures and processes training improvement of resource management and developing KPIs for reporting.
Educational Skills and Experience:
- Bachelors degree preferably in business
- 6-10 years in product development vendor management and operations management role
Qualifications:
- Ability to communicate with clients partners and colleagues at a senior level.
- Excellent presentation skills.
DUTIES AND RESPONSIBILITIES: The main point of contact with the clients management for operational issues. Managing integration and transition of projects and people. Data integrity management analysis and MIS management. Service Provider relationship management negotiation and internal process flo...
DUTIES AND RESPONSIBILITIES:
- The main point of contact with the clients management for operational issues.
- Managing integration and transition of projects and people.
- Data integrity management analysis and MIS management.
- Service Provider relationship management negotiation and internal process flow management.
- Service provider service auditing and constant improvement.
- Develop and maintain products services and pricing.
- Partner with cross-functional support teams in improving the tools and systems.
- Collaborate with all relevant stockholders to ensure seamless business execution and uphold company values.
- Client onboarding and workflow management.
- Marketing plans and campaigns coordination.
- Client newsletters and promotions.
- Perform quality controls and monitor production KPIs.
- Management of CRM data flow and quality assurance
- Lead in identifying and implementing operational efficiency. This includes development management and expansion of teams and systems.
- Responsible for correct procedures and processes training improvement of resource management and developing KPIs for reporting.
Educational Skills and Experience:
- Bachelors degree preferably in business
- 6-10 years in product development vendor management and operations management role
Qualifications:
- Ability to communicate with clients partners and colleagues at a senior level.
- Excellent presentation skills.
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