Maintenance Technician

As the worlds cities grow more complex peoples need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE we create the new urban reality. Your career is a journey and how you travel makes a difference.

Its time to make a move. Join our flow.

KONE is looking for a qualified Maintenance Technician Elevators - Escalators for Casablanca Morocco. Our team is composed of maintenance professionals who provide on-site customer service to ensure the smooth and safe operation of our equipment. We are now looking for a service-minded Maintenance Technician to provide professional elevator and escalator maintenance service to our customers.

In this role you will be at the core of KONE - an everyday hero who makes peoples lives easier. You will work towards ensuring quality service improving equipment safety and performance as well as promoting regular and proactive on-site communication to customers and the people using the equipment.

Responsibilities:

• Responsible for customer satisfaction through quality of service and through regular proactive and precise on-site communication.
• Responsible for accurate and real-time back reporting of work performed.
• Maintain excellent relationships with the customers the contact person and end-users on-site.
• Manage the site environment during service operations.
• Identification of site risks and timely communication of any such occurrences.
• Identifying unplanned service repairs based on the equipment needs contacting the on-site contact person getting his approval if not covered by the contract and performing them.
• Management of PAR stock levels (shelving inventory stock transfer) and timely issuance of replenishment orders.
• Submit time sheets based on the execution.

Skills & Experience

• Minimum 3 years of experience in the elevator - escalator industry is a must.
• Experience with KONE and non-KONE equipment skills is desirable.
• Vocational Certificate/Diploma candidate from the Mechanical and Electrical stream or equivalent.
• Good communication skills with basic IT skills.

At KONE we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is being a great place to work we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

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