IT Specialist
موقع الوظيفة:
موقع الوظيفة:
مدينة الشيخ زايد - مصر
الراتب شهرياً:
لم يكشف
الراتب شهرياً:
تاريخ النشر:
نُشرت منذ أكثر من 30 يومًا
تاريخ النشر:
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
عدد الوظائف الشاغرة:
ملخص الوظيفة
Job Summary:
The Senior IT Specialist will be responsible for managing and troubleshooting a wide range of IT-related issues. This role requires extensive experience with networking hardware and software troubleshooting as well as a deep understanding of Windows Server CCNA Firewall and Microsoft Azure Administration. The ideal candidate will also have hands-on experience with Microtech and Microwave technology (specifically Unify) and proficiency in VoIP systems.
Key Responsibilities:
- Design implement and maintain the organizations IT infrastructure including servers networking equipment and cloud platforms.
- Oversee system upgrades software patches and hardware replacements.
- Diagnose and resolve complex networking Windows and cable-related issues.
- Provide hands-on support for hardware-related problems.
- Maintain accurate records of IT incidents and solutions generating reports on system performance and issues.
- Design implement and maintain the organizations IT infrastructure including servers networking equipment and cloud platforms.
- Oversee system upgrades software patches and hardware replacements.
- Manage Windows Server environments including Active Directory DNS and DHCP services.
- Administer and configure firewalls to ensure network security.
- Oversee and manage Microsoft Azure Administration tasks.
- Administer cloud environments such as Google Workspace or Azure DevOps.
- Optimize virtual environments including Proxmox and VMware setups.
- Install configure and maintain VoIP platforms (e.g. Yeastar PBX VitalPBX).
- Design and implement IVR systems call routing and SIP trunk configurations.
- Troubleshoot VoIP-related issues (call quality connectivity integration) and ensure seamless telephone operations.
- Implement and manage microwave technology solutions particularly Unify systems.
- Monitor and troubleshoot any connectivity or performance issues specific to microwave links.
- Lead IT projects from initiation to completion including budgeting and vendor coordination.
- Propose and implement new technologies to enhance operational efficiency.
- Enforce IT security policies and procedures to protect systems and data.
- Ensure compliance with organizational and regulatory standards.
Qualifications:
- Bachelors degree in computer science Information Technology Software Engineering or a related field (or equivalent experience).
- 3 years of experience in IT roles with significant focus on systems administration networking and troubleshooting.
- Hands-on experience with hardware and complex network environments (CCNA-level tasks).
- Deep understanding of Windows Server firewall configurations and Microsoft Azure Administration.
- Proficient in pfSense MikroTik Sophos or Cisco networking equipment.
- Familiarity with microwave technology (Unify).
- Experience managing VoIP systems including telephony configurations and integrations.
- Familiarity with ITIL frameworks and help desk systems (e.g. Zammad) is advantageous.
- ERP Systems familiarity is a plus.
- Excellent communication problem-solving and project management abilities.
- Strong interpersonal skills with the ability to work independently and in a team.
- Detail-oriented with strong organizational and documentation skills.
Benefits & Working Condition:
- Working days: 5 days (Sunday : Thursday)
- Working hours: from 9:00 AM to 6:00 PM
- Health & Social Insurance
- Discount on GYM Subscription
- Work Location: Elsheikh Zayed
