AI Product Owner
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موقع الوظيفة:
الراتب شهرياً:
الخبرة المطلوبة:
تاريخ النشر:
نُشرت قبل 3 يوم
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
Bevatel is looking for an AI Product Owner who owns the backlog and delivery of AIpowered features across customerfacing experiences (Call Center Business Chat SMS touchpoints). Focuses on how AI improves agent productivity reporting and automation coordinating with platform teams on AI services.
Responsibilities
Maintain and prioritize the AI experience backlog (e.g. AI call analytics AI agents AI tagging AIassisted replies).
Translate strategic AI objectives into actionable user stories and acceptance criteria.
Work with Call Center Chat SMS and Core teams to embed AI into their workflows consistently.
Coordinate with platform/engineering on AI service capabilities constraints and performance.
Lead agile ceremonies for AIfocused work track progress and manage crossteam dependencies.
Validate AI features with users and internal stakeholders; iterate based on feedback and data.
Requirements
3 years as a Product Owner PM or BA in SaaS; exposure to AI/ML features is mandatory.
Understanding of contact center or messaging workflows is advantageous.
Strong communication skills bridging business UX and technical teams.
Experience with Agile delivery and backlog management tools.
Required Skills:
3 years as a Product Owner PM or BA in SaaS; exposure to AI/ML features is mandatory. Understanding of contact center or messaging workflows is advantageous. Strong communication skills bridging business UX and technical teams. Experience with Agile delivery and backlog management tools.
