OTR supervisor, Operation
ملخص الوظيفة
Key job responsibilities
Key job responsibilities
- Partner with leadership to coordinate facilitate and measure training related activities for groups of Delivery Associates.
- Track and monitor performance including on road ride behinds to measure on-road quality adherence to standards and identify re-training and process improvement opportunities.
- Support standard work and safety programs.
- Train new Delivery Associates on how to drive and operate the vehicles
- Cultivate and sustain a safe environment high-quality customer delivery professional driver experience and positive culture.
- Be a subject matter expert for Delivery Associates and Delivery Service Partners process areas
- Conduct weekly performance reviews with delivery partners
- Establish trust and credibility by maintaining a high level of integrity communications and professional demeanor.
- Able to work 40 hours/week and overtime as required
- Work flexible schedule (weekends and/or overnight shifts)
- Able to lift 49 pounds stand and walk during shifts lasting up to 12 hours.
- Experience managing teams
- Experience with planning performance metrics and process improvement
- Experience in logistics
- Experience with data analysis
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Required Experience:
Manager
عن الشركة
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