Regional CRM & Loyalty Manager
موقع الوظيفة:
مدينة الكويت - الكويت
الراتب شهرياً:
تاريخ النشر:
عدد الوظائف الشاغرة:
ملخص الوظيفة
We are seeking an experienced Regional CRM & Loyalty Manager based in Kuwait to lead CRM and loyalty initiatives across the GCC. This role falls under Operations and is ideal for candidates with strong experience in homegrown restaurant brands.
Key Responsibilities
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Lead and manage CRM and loyalty strategies across GCC markets
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Design and execute customer engagement campaigns
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Develop and analyse customer feedback surveys
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Partner with operations teams to enhance customer experience
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Track performance metrics and optimise loyalty programmes
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Oversee CRM initiatives across multiple GCC locations
Requirements
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Minimum 5 years managerial experience in CRM & Loyalty
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Currently working as a CRM & Loyalty Manager
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Experience in the restaurant industry preferably with homegrown brands
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Proven GCC experience
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Strong leadership presence with excellent communication skills
Compensation & Benefits
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Annual air ticket allowance for self spouse and two children (up to 18 years) residing in Kuwait
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Private medical insurance (including dental) for self spouse and two children after probation
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Performance-based bonus
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Temporary accommodation provided (12 months) until residency formalities are completed
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Documentation fees: home country borne by candidate; Kuwait fees covered by the company
