English Sales Manager

Role Overview
As a Sales Manager for the English market you will be responsible for driving revenue growth managing and developing a team of sales agents and ensuring the consistent execution of high-performance sales strategies across inbound and outbound channels. This role requires a strong balance between leadership data-driven decision-making and hands-on coaching.

Key Responsibilities

• Manage coach and develop a team of sales agents (inbound outbound or hybrid)
• Drive daily weekly and monthly performance aligned with revenue targets
• Monitor KPIs such as conversion rate average order value productivity and quality scores
• Ensure clear accountability and performance follow-up for each agent
• Implement and optimize sales processes across the English market
• Align team activity with company priorities (Acquisition vs Retention)
• Identify performance gaps and execute corrective action plans
• Collaborate with Training (L&D) and Compliance to improve sales quality
• Analyze sales data to identify trends risks and opportunities
• Provide regular performance reports to senior management
• Deliver structured coaching sessions and call feedback
• Support onboarding and continuous development of agents
• Ensure adherence to compliance and quality standards
• Manage call distribution and lead allocation effectively

Requirements

• Proven experience as a sales Manager or Team Leader in a call-center or international sales environment
• At least C1 English Level
• Valid Passport
• Strong experience managing English-speaking teams
• Solid understanding of sales KPIs and performance management
• Strong analytical and data interpretation skills
• Hands-on leadership style with strong coaching capabilities
• Experience in tech support cybersecurity or subscription-based services is a plus

Key Competencies

• Leadership and accountability
• Strategic thinking with strong execution
• Data-driven decision making
• Communication and influence
• Performance management

What We Offer

• Competitive salary with performance-based bonus structure
• Opportunity to manage international teams across multiple regions
• Career growth within a fast-scaling organization
• Dynamic and performance-driven environment

Success Metrics (First 36 Months)

• Achievement of revenue targets for the English Geo
• Improvement in conversion rate
• Stabilization and improvement of team performance
• Strong alignment with compliance and quality standards