Food & Beverage Supervisor, Raffles The Red Sea
ملخص الوظيفة
Raffles The Red Sea is seeking an experienced and dynamic Food & Beverage Supervisor to join our team in Umluj Saudi this pivotal supervisory role you will oversee all food and beverage operations ensuring exceptional service standards and guest satisfaction across our luxury resort. You will lead mentor and motivate a diverse team while maintaining operational excellence cost efficiency and strict compliance with health and safety regulations. The ideal candidate will demonstrate strong leadership capabilities exceptional organizational skills and a genuine passion for delivering outstanding hospitality experiences.
- Supervise and coordinate all food and beverage staff including servers bartenders and kitchen personnel ensuring adherence to company standards and service protocols
- Maintain and enforce rigorous quality standards for food presentation beverage preparation and overall guest service delivery
- Manage inventory levels monitor food and beverage costs and implement cost-control measures while maintaining quality
- Train onboard and develop team members through regular coaching performance feedback and skill-building initiatives
- Ensure full compliance with health safety and sanitation regulations conducting regular inspections and audits
- Coordinate seamlessly between front-of-house and kitchen operations to optimize workflow and service efficiency
- Address guest concerns and complaints professionally and promptly implementing solutions to enhance satisfaction
- Monitor key performance metrics including guest feedback staff performance and operational efficiency
- Prepare and present regular reports on operations staffing and financial performance to management
- Customize service experiences to meet guest preferences and special requests while maintaining operational standards
- Participate in menu planning and promotional activities to drive revenue and guest engagement
Qualifications :
- Minimum 3-5 years of supervisory or management experience in food and beverage operations
- Proven track record of successfully leading and motivating diverse teams in a hospitality environment
- Comprehensive knowledge of food safety standards health codes and sanitation best practices
- Strong understanding of inventory management cost control and financial accountability
- Excellent interpersonal and communication skills with the ability to interact professionally with guests and staff
- Demonstrated problem-solving abilities and sound decision-making skills under pressure
- Proficiency with point-of-sale (POS) systems and restaurant management software
- Exceptional organizational and time management skills with attention to detail
- Customer-focused mindset with a commitment to delivering exceptional service experiences
- Preferred: Experience in luxury hospitality or upscale resort environments
- Preferred: Familiarity with Saudi Arabian hospitality standards and cultural practices
- Preferred: Multilingual capabilities (Arabic and English fluency is advantageous)
- Preferred: Knowledge of beverage management wine service or mixology
Additional Information :
Whats in it for you...
- The opportunity to join Accor a leading global hospitality group with an exceptional portfolio of luxury brands.
- The chance to define the pre-opening operations for two iconic resorts at one of the worlds most anticipated new destinations.
- Become part of a team dedicated to creating unparalleled luxury hospitality experiences.
- A competitive package and excellent opportunities for professional growth.
- Outstanding discounts across the global Accor and luxury brand network.
Remote Work :
No
Employment Type :
Full-time
المهارات المطلوبة
عن الشركة
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد