Sales Operations Coordinator
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موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت قبل 8 ساعة
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
Role Overview
ATHEER Connectivity is expanding its wireless broadband and Dedicated Internet Access (DIA) footprint. We are looking for a self-driven detail-oriented Sales & Customer Operations Executive who can act as the bridge between customers engineering operations and partner ISPs.
This role is ideal for someone who enjoys hands-on execution customer engagement and operational coordination rather than pure hunting sales. You will play a critical role in customer onboarding partner coordination contract facilitation and service activation.
Key Responsibilities
Customer Engagement & Account Coordination
- Act as the primary point of contact for Home Broadband and Dedicated Internet Access (DIA) customers
- Engage with customers to understand connectivity requirements timelines and service expectations
- Coordinate customer onboarding from initial interest to service activation
- Support the sales process by facilitating document collection customer and contract requirements
- Coordinate with partner ISPs and service providers to create customer accounts
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- Maintain regular communication with customers to ensure smooth execution and satisfaction
- Assist in preparing commercial summaries service details and order confirmations
Partner ERP & Portal Management ( Prefered)
- Navigate partner portals ERP systems and ISP platforms to:
- Create new customer accounts
- Raise service requests
- Track provisioning status
- Support invoicing and activation workflows
Internal Coordination (Sales to Operations)
- Liaise between clients engineering and operations teams to:
- Communicate customer requirements clearly
- Track delivery timelines and dependencies
- Ensure alignment between technical feasibility and customer expectations
- Escalate issues proactively and follow through until resolution
Requirements
- Bachelors degree in Business Engineering IT or a related field
- 13 years of experience in telecom ISP operations broadband sales support or customer coordination roles
- Strong understanding of Home Broadband and/or Dedicated Internet Access services (preferred)
- Comfortable working with ERP systems partner portals
- Strong communication skills and ability to coordinate across multiple teams
- Highly self-driven organized and execution-focused
- Ability to work independently and manage multiple stakeholders
- Willingness to engage with customers and field teams as required
What Were Looking For (Profile Fit)
- Not a pure salesperson but a sales enabler and execution owner
- Someone who follows through closes loops and gets things done
- Comfortable dealing with customers partners engineers and operations
- Detail-oriented but commercially aware
- Thrives in a fast-moving startup-style environment
Benefits
Why Join ATHEER Connectivity
- Reports directly to the Head of Sales & Growth
- Gain hands-on exposure to wireless broadband DIA and ISP ecosystems
- Be part of a high-growth mmWave connectivity company
- Opportunity to grow into Account Management Sales Operations or Business Development roles
- High ownership and visibility within the organization
المجال
خدمات تقنية المعلومات واستشارات تكنولوجيا المعلومات
