Role Overview
The Enterprise Sales Manager is a senior commercial leadership role responsible for driving revenue growth across enterprise technology and IT solutions. This includes contact center platforms IT infrastructure managed services and AI-powered customer experience solutions.
The role leads the sales department sets strategy manages and develops the sales team owns the pipeline and drives high-value enterprise opportunities from discovery through close.
1. Sales Leadership & Team Management
Build lead and develop the sales team.
Set performance targets aligned to revenue plans.
Conduct pipeline reviews coaching and performance check-ins.
Recruit onboard and mentor sales talent.
Foster a culture of accountability customer focus and continuous improvement.
2. Revenue Growth & Pipeline Management
Own and achieve annual revenue targets.
Build and maintain a qualified sales pipeline.
Identify qualify and pursue enterprise opportunities.
Drive new business acquisition and account expansion.
Maintain accurate sales forecasts and report pipeline health.
3. Enterprise Business Development
Build and sustain executive-level relationships with enterprise clients and stakeholders.
Identify new market opportunities in priority industries.
Develop strategic account plans for top priority clients.
Represent the organization at industry events and forums.
4. Sales Execution & Deal Management
Lead discovery meetings needs assessments and executive presentations.
Coordinate with pre-sales teams to ensure solution fit and proposal quality.
Oversee proof-of-concept and technical demonstrations.
Lead commercial negotiations pricing discussions and contract finalization.
Manage the complete sales lifecycle from lead to contract.
5. Portfolio & Solution Expertise
Promote and position the full enterprise solutions portfolio to clients.
Develop value propositions and competitive positioning for each segment.
Stay current on evolving solutions and technology roadmap.
6. Cross-Functional Collaboration
Work closely with pre-sales proposal and delivery teams to align solutions with client needs.
Provide market intelligence and customer feedback to inform product development.
Coordinate with marketing and demand generation teams on campaigns and lead quality.
710 years of enterprise technology sales experience with a proven record of meeting or exceeding targets.
35 years in sales leadership team management or sales manager role.
Experience managing complex B2B sales cycles and large deal values.
Strong negotiation skills and ability to engage at C-level.
Experience working with system integrators IT solution providers or technology vendors.
Established enterprise or government client network in Saudi Arabia or GCC.
Proficiency in CRM tools (Salesforce HubSpot or similar).
Arabic and English professional proficiency.
Preferred Solution Experience
Contact center platforms (e.g. Genesys Cisco Avaya).
Enterprise IT infrastructure data center networking or security solutions.
Managed IT or CX services.
Customer experience or digital transformation programs.
AI analytics or automation solutions in an enterprise context.
Government/public sector procurement experience in GCC.
Strategic commercial thinking and market opportunity identification.
Executive presence and credibility with senior stakeholders.
Leadership and team development skills.
Customer-centric mindset and trust-building ability.
Resilience and tenacity in long sales cycles.
Data-driven decision-making and pipeline management.
Collaborative approach across technical pre-sales and delivery functions.
Full-time Saudi Arabia (Riyadh preferred).
Hybrid work with office presence for team management and field visits.
Regular travel within Saudi Arabia for client engagement and events.
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