Associate Quality Assurance

Were looking for a Food Safety & Quality Specialist to join the team and focus on growing our own
Grocery Store tMart which is the regions first cloud store concept offering 30-minute delivery of
groceries at hypermarket prices. The service has expanded rapidly across Kuwait UAE Qatar
Jordan Bahrain Egypt Oman and Iraq!


Whats On Your Plate

• Collaborate with other departments locally in order to achieve business objectives.
• Ensure that all employees receive the designated food safety & quality training. Deliver and share the training materials templates procedures
• Support the execution of Food and health and safety inspections by gathering preliminary data and following up on the status of identified hazards or environmental concerns.
• Provide administrative support in the documentation of serious customer complaint escalations locally.
• Act as the initial filter for food safety and quality management queries escalating technical or legal matters to the Specialist or Legal team as needed.
• Assist in the logistical coordination of product withdrawals recalls and serious incidents by tracking progress and maintaining records.
• Help monitor the completion of local food safety authority enforcement actions to ensure deadlines are met.
• Collect information on regulatory developments and assist in organizing internal measures accordingly.
• Assist in identifying procedures that require updates based on operational or regulatory shifts.
• Maintain the documentation library for product assortment (specifications labeling and supplier info) and follow up with external laboratories to ensure testing schedules are met.
• Facilitate the mystery shopper and product sampling activities at the store level.
• Compile data for regular reports to help prepare management reviews and track food safety objectives.
  Health & Safety
• Support the execution of the H&S inspection programme and follow up with departments to ensure the close-out of corrective actions.
• Assist in distributing H&S priority updates to staff to maintain consistent communication.
• Assist in the collection of evidence and statements during investigations into accidents and near misses.
• Follow up on maintenance plan schedules with local operations to ensure H&S safeguards remain active.
• Support the delivery of H&S training sessions and ensure all staff competency records are filed and updated accurately.

Qualifications :

What Did We Order

• Degree in food science or related field
• 3 years of experience managing Food Safety and Quality/ Health and Safety in a large scale retail grocery foodservice or manufacturing environment
• Fluent proficiency in the local language(s) and English
• Demonstrated ability to conduct risk assessments/evaluations and provide recommendations for risk mitigation or hazard identification.
• Ability to maintain appropriate current knowledge of the HACCP knowledge and H&S Standards
• Experience leveraging technology to manage process
• Program management and experience of managing program change across multiple store locations
• Knowledge of food safety of local/regional laws and regulations and food trading standards
• Experience interacting and engaging with Authorities
• Demonstrated organizational skills and detailed orientation and ability to manage competing priorities.
• Maintain effective working relationships and foster teamwork in a diverse work group.

Remote Work :

No

Employment Type :

Full-time