Service Manager
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موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
أمس
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
This is a resident position based in Doha Qatar. This position will involve direct customer account management of customers primarily in Pakistan Oman and Qatar and will be accountable for all aspects of Service provision to customers implementation of the Service Vision for customers within assigned region and hold P&L responsibility for financial targets. He/she will be responsible for building strong relationships within the customers technical organization while acting as a liaison between the customer and Honeywell.
Responsibilities
Build strong relationships with each customers personnel across several levels of the organization
Become knowledgeable of each customers refinery/plant configuration processing goals and strategies
Manage the troubleshooting efforts for the assigned customer base with the help of UOPs Technical Service Department personnel as necessary to ensure that timely accurate and effective support is provided to maintain overall customer satisfaction
Support new unit start-up and catalyst reload activities determine and coordinate work scope and schedule for UOP site-support
Determine how UOP products and services might be applied to meet customers processing goals
Collaborate and Support to drive service and digital offerings to meet service financial targets.
Oversee all customer service interactions with UOP and ensure necessary agreements are in place. Work with customers and legal to draft and finalize the applicable service agreements
Work closely with UOP CSO counterparts to share customer intelligence and develop specific strategies to target win and retain future business as well as prospecting for new business opportunities
Assist in collection of receivables
Prepare meeting and activity reports and maintain customer account plans and SFDC
Qualifications
Bachelors degree in Chemical engineering.
12-15 years experience in Refining and/or Petrochemicals and/or Gas Industries Experience within a technical role with some exposure to direct sales. Candidates with strong exposure to Reforming and gas processing technologies would be preferred.
Ability to manage and influence others with a demonstrated capability to collaborate with people and organizations while driving results.
Able to collaborate with cross business-units to prioritize actions and resources.
Provide timely and concise information to others and using clear and thoughtful oral and written communications to influence negotiate and collaborate effectively.
We are an equal opportunity employer and value diversity at our company. We donot discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation toparticipate in the job application or interview process toperform crucial job functions and toreceive other benefits and privileges of employment. Please contact us torequest accommodation.
Required Experience:
Manager
المهارات المطلوبة
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- الصيانة
- إدارة العمليات
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
عن الشركة
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability ... اعرض المزيد
