Card Fulfillment Manager
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موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت منذ أكثر من 30 يومًا
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
القسم:
ملخص الوظيفة
Role Summary
The Card Fulfillment Manager oversees the production personalization and distribution of payment cards. You will manage relationships with third-party vendors (card manufacturers and personalizers) monitor inventory levels in Hubs and Distribution Points ensure compliance with security standards (PCI-DSS) and optimize Hubs and Distribution Points processes to enhance the cardholders delivery experience.
Requirements
Key Responsibilities
Procurement & Vendor Negotiation: Lead the procurement process for card plastics and consumables. Negotiate pricing contract terms and Service Level Agreements (SLAs) with external card bureaus and carriers to ensure cost-efficiency without compromising quality.
PO & Financial Management:Own the Purchase Order (PO) lifecycle for the department. Issue track and reconcile POs with card providers ensuring all invoices align with delivered goods and negotiated rates.
Vendor Management: Serve as the primary point of contact for external partners. Monitor performance against SLAs regarding production lead times quality control and data security.
Inventory Control: Manage stocks of raw card plastics carriers (the paper the card is attached to) and collateral (inserts/envelopes). Forecast demand to prevent stockouts of specific card designs. Monitor the stock level of the Distribution Points.
Hub-and-Spoke Distribution:Design and oversee the logistics flow between the Central Hub (Warehouse) Regional Hubs and last-mile Distribution Points.
Inventory Rebalancing:Monitor stock levels across all nodes in the network. Execute Inter-Hub Transfers (IHTs) to move surplus stock from low-demand areas to high-demand regions minimizing dead stock.
Dynamic Replenishment:Establish Reorder Points (ROP) for each specific hub based on local lead times and historical demand. Ensure that no Distribution Point falls below safety stock levels.
Reverse Logistics: Manage the consolidation of expired defective or return-to-sender cards from various hubs back to a central point for secure destruction and recycling.
Production Oversight:Ensure the daily file transmission for card personalization is successful and that data integrity is maintained between the banks core system and the vendor.
Security & Compliance: Ensure all fulfillment processes comply with Mastercard and Meeza regulations and PCI-DSS requirements for handling sensitive PII (Personally Identifiable Information).
Skills & Qualifications
Experience:5 years in Banking Operations Card Services Procurement or Supply Chain Management.
Procurement Expertise:Proven experience in strategic sourcing vendor negotiation and managing PO systems within a corporate or banking environment.
Analytical Skills:Proficiency in Excel to track shipping volumes error rates unit costs and procurement budgets.
Communication:Advanced negotiation and interpersonal skills to manage high-value vendor contracts and cross-departmental stakeholders.
Technical Knowledge: Familiarity with EMV chip technology card personalization files and mailing systems preferred.
Compliance:Understanding of PCI-DSS KYC and AML regulations related to card shipping and vendor data handling is an advantage.
Benefits
Why Join dopay
- Be part of a mission-driven company that is transforming payroll and financial inclusion for workers in emerging markets.
- Work with a dynamic and diverse team focused on innovation growth and delivering value to our clients and their employees.
- Competitive salary and benefits with opportunities for career growth and professional development.
If you are a proactive data-driven marketer who thrives on building customer relationships and driving long-term value wed love to hear from you. Apply today to join dopay and make a meaningful impact on financial inclusion!
Required Experience:
Manager
المهارات المطلوبة
عن الشركة
At dopay, we're not just building a fintech company—we're changing lives. Our goal is to make financial inclusion a reality for workers across emerging markets, starting with Egypt. Whether it's helping employees access their wages instantly or empowering them to save for their future ... اعرض المزيد
