- Ensure the highest levels of guest service through the application of all Fairmont standard operating policies
- To make sure all soiled linen is regularly emptied from the pantry and returned to the linen room
- To stock up all pantries with clean linen according to par-stock
- To assist the linen room as required with daily tasks.
- To report immediately any Lost and Found article(s) to the Royal Service office
- To report any equipment which is malfunctioning
- To be responsible to sign for assigned key pager work paper and return by end of shift
- To vacuum all corridors and staircases as assigned by section
- To bring any guest supplies weekly to pantries according to weekly order list
- To note all guest requests received via Royal Service Office/ Supervisors and carry out exactly all requests
- To move furniture from time to time
- To refill daily chemicals
- To clean all walls lights/ceiling lights as required
- Assist with other responsibilities and duties in the absence of other team members or other tasks assigned by the manager
- To assist with the removal of guestroom drapery for cleaning
- To conduct deep cleaning tasks as assigned (eg. Spot carpet cleaning shower head de-scaling etc)
- To replace guestroom light bulbs as they break
- To keep Housekeeping Office floor pantries storerooms clean and tidy at all times
- To report anything which could be classed as a Health and Safety hazard
- Assist in on job training of new House Attendants as and when required
- To attend an training courses given by Housekeeping and Human Resources
- To comply with any reasonable request by the Supervisor and Hotel Management
Qualifications :
- Competency in verbal English essential
- Previous experience in Hotel Housekeeping department desirable
- Previous experience in customer service desirable
- Previous experience in 5 star property desirable
- Dynamic energetic and thrives under pressure
Additional Information :
Experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English additional languages are a plus
Remote Work :
No
Employment Type :
Full-time
Ensure the highest levels of guest service through the application of all Fairmont standard operating policiesTo make sure all soiled linen is regularly emptied from the pantry and returned to the linen roomTo stock up all pantries with clean linen according to par-stockTo assist the linen room as r...
- Ensure the highest levels of guest service through the application of all Fairmont standard operating policies
- To make sure all soiled linen is regularly emptied from the pantry and returned to the linen room
- To stock up all pantries with clean linen according to par-stock
- To assist the linen room as required with daily tasks.
- To report immediately any Lost and Found article(s) to the Royal Service office
- To report any equipment which is malfunctioning
- To be responsible to sign for assigned key pager work paper and return by end of shift
- To vacuum all corridors and staircases as assigned by section
- To bring any guest supplies weekly to pantries according to weekly order list
- To note all guest requests received via Royal Service Office/ Supervisors and carry out exactly all requests
- To move furniture from time to time
- To refill daily chemicals
- To clean all walls lights/ceiling lights as required
- Assist with other responsibilities and duties in the absence of other team members or other tasks assigned by the manager
- To assist with the removal of guestroom drapery for cleaning
- To conduct deep cleaning tasks as assigned (eg. Spot carpet cleaning shower head de-scaling etc)
- To replace guestroom light bulbs as they break
- To keep Housekeeping Office floor pantries storerooms clean and tidy at all times
- To report anything which could be classed as a Health and Safety hazard
- Assist in on job training of new House Attendants as and when required
- To attend an training courses given by Housekeeping and Human Resources
- To comply with any reasonable request by the Supervisor and Hotel Management
Qualifications :
- Competency in verbal English essential
- Previous experience in Hotel Housekeeping department desirable
- Previous experience in customer service desirable
- Previous experience in 5 star property desirable
- Dynamic energetic and thrives under pressure
Additional Information :
Experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English additional languages are a plus
Remote Work :
No
Employment Type :
Full-time
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