Front Office

الرياض - السعودية

الراتب شهرياً: لم يكشف

تاريخ النشر: نُشرت قبل 13 ساعة

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

Key Responsibilities

Guest Relations: Greet guests upon arrival perform check-in/check-out procedures and handle room assignments and key issuance.
Financial Accuracy: Process payments handle foreign exchange and maintain an accurate cash drawer (float).
Communication: Manage the switchboard handle internal and external calls and relay messages to guests or other departments (Housekeeping Maintenance).
Problem Solving: Address guest complaints professionally and escalate them to management when necessary.
Upselling: Promote hotel services food & beverage outlets and room upgrades to maximize revenue.
Compliance: Maintain guest privacy and adhere to safety and security protocols (e.g. verifying IDs emergency procedures).

Key Responsibilities Guest Relations: Greet guests upon arrival perform check-in/check-out procedures and handle room assignments and key issuance.Financial Accuracy: Process payments handle foreign exchange and maintain an accurate cash drawer (float).Communication: Manage the switchboard handle in...