Assistant Field Officer

March 4 2026

B

Family

NOA

National Professional Officer

Reason

Regular > Regular Assignment

Assistant Field Officer

Organizational Setting and Work Relationships
The Assistant Field Officer is normally supervised by the Senior Field Coordinator or Field Officer or Head of Sub-Office/Field Office depending on the structure of the Office. S/he may receive indirect guidance from other sections and units relevant to the country/regional programme(s). UNHCR Manual programme and protection objectives Operations Plans UN and UNHCR financial/budgetary rules and regulations will guide the work of the incumbent.
The incumbent does not normally have any direct supervisory role. S/he has daily contacts with staff in the various field offices and with the functional units at the Country/Regional Office. S/he also has close liaison with a range of local civilian and military authorities and counterparts in NGOs and UN agencies to discuss matters of common interest.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities in line with the regulatory framework of UNHCR which includes the UN Charter UN Staff Regulations and Rules UNHCR Policies and Administrative Instructions as well as relevant accountability addition staff members are required to discharge their responsibilities in a manner consistent with the core functional cross-functional and managerial competencies and UNHCRs core values of professionalism integrity and respect for diversity.

Duties
- Assess the needs of persons of concern in the AoR and formulate project submissions in collaboration with district authorities and implementing partners.
- Promote and monitor the implementation of assistance projects.
- Report regularly on rate of flow of new arrivals and estimate expected influx based on interviews with persons of concern.
- In co-ordination with implementing partners assist with the reception registration and provision of assistance to persons of concern to UNHCR.
- Keep track of cases of detention; register applicants for voluntary repatriation and family reunion.
- Assist in the preparation of monthly sectoral reports and submit material for preparation of periodic project monitoring reports and year-end reports.
- Submit recommendation for protection interventions to the designated officer.
- Negotiate with local authority counterparts partners and populations of concern.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education
Law

Political Sciences

or other relevant field.

Certificates and/or Licenses
UNHCR Operations Management Learning Programme
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Not specified

Desirable
Field experience.
Knowledge of refugee law.
Good knowledge of UNHCRs programmes.

Functional Skills
PG-UNHCRs Programmes
PG-Stakeholder management and coordination with Implementing Partners (Gov/NGO/Corporate)
PG-Resource planning
IT-Computer Literacy
BU-PeopleSoft EPM/Budget
FI-ERP Financial Management (SAP Oracle PeopleSoft Workday and other)
PG-Programme Management (programme cycles and reporting standards)
PG-Results-Based Management
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively contribute towards a working environment where each person feels safe and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse harassment including sexual harassment sexism gender inequality discrimination and abuse of power.

As individuals and as managers all must be proactive in preventing and responding to inappropriate conduct support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening shortlisting and selection of candidates.

Substantial experience in management and leadership especially related to office and administrative management.
Strong knowledge and experience in leading protection response including protection case management and community-based protection.
Proven ability to work effectively with local authorities and external stakeholders including the ability to advocate influence and promote positive protection outcomes for refugees.
Experience of inter-agency coordination with a wide range of stakeholders including local community-based organizations other UN agencies and both operational and implementing partners.
Experience with supporting and monitoring the delivery of implementing partners
Skilled in drafting reports and providing clear and concise written analysis on protection and operational needs for planning and implementation.
High degree of flexibility and adaptability to respond to the new or unplanned adjustment in the working modalities.
Excellent proficiency in speaking and writing in both English and Arabic language is essential.

Operational context

Occupational Safety and Health Considerations:

The Security Level for Amman and the rest of the country is assessed at Level 1 (MINIMAL) except the northeast Jordanian Syrian border area where it is assessed at Level 3 (MODERATE). Road traffic accidents remain a pertinent risk to staff. Vehicle travel is difficult at certain times due to adverse weather conditions low visibility and/or heavy traffic.

Nature of Position:

The Field Unit of Irbid supports the refugee response for about 80000 refugees mostly Syrians living in host communities across Irbid Ajloun and Jerash Governorate. The Field Unit reports to the Sub-Office Mafraq and operates with strong technical support from the Country Office (CO) to implement the operational response.

The Field Unit Irbid (FU) consist of 4 staff including this position with the responsibility of maintaining the collaboration and coordination with the implementing and operational partners as well as the local authorities and local organizations network. The FU will also ensure the regular contact with refugees to identify needs trends and provide counselling.

The incumbent will be responsible to manage the FU under the supervision of the Head of Office of the SO Mafraq and with technical reports to the relevant protection units in the CO. The FU is newly created after an adjustment of UNHCR footprint in Irbid the incumbent will have to support the set up of the new team redistribution of tasks and implement the agreed handover and support mechanisms with the other UNHCR offices. The incumbent should be familiar with management of office such as administrative support budget management HR and staff performance.

The Assistant Field Officer is expected to coordinate quality timely and effective protection responses along with the other UNHCR offices as well as report on the needs of refugees monitor access to protection services and assistance and maintain a strong network with the local actors. For this purpose the Assistant Field Officer will closely work with the Protection and Programme Units in CO Amman. Noting that the primary function of the FU is coordination for field related activities the incumbent is expected to have a leading role in the coordination with partners and other stakeholders and liaising with local authorities across the entire area of the FU area of responsibility to ensure that UNHCRs approach to the Government is consistent strategic and coherent.

The Assistant Field Officer ensures two-way communication with refugees feedback mechanisms and participatory approaches. To achieve this objective the position will need to build and maintain effective interfaces with the refugee communities local authorities and protection and assistance partners.

The Assistant Field Officer should therefore be familiar with leading core UNHCR interventions including protection for refugees living in out-of-camp contexts both urban and rural as well as in-camp contexts. These programs include providing direct counseling community engagement assistance and referrals on issues of legal gender-based violence and child protection.

Living and Working Conditions:

Irbid: Irbid Governorate in Jordan is 90 kms NW from the capital Amman. With a population of just under 2 million Irbid is Jordans second largest city. Irbid is categorized as (B) duty station.

Accommodation average rent at Irbid Governorate can range between 300 USD a month for unfurnished apartments to 750 USD a month for a fully furnished 3 bedrooms apartment.

Irbid tends to have a Mediterranean climate; summers are mildly hot. winters are usually cool and wet starts around the end of November and continues until mid-March there is occasional snowfall.

International schools are not available in Irbid most of the available schools are governmental with few privet Arabic schools. All private schools in Irbid are fee-paying and study is mostly in Arabic. Fees varies between 600- 4900 USD a year. The admission procedures for all schools are quite simple.

Advanced medical services are available in Irbid. However critical medical situation treatment is referred to Amman. UNHCR has signed a frame agreement with Irbid Specialty Hospital to treat UNHCR patients and their dependents when the need be.

Additional Qualifications

Skills

BU-PeopleSoft EPM/Budget FI-ERP Financial Management (SAP Oracle PeopleSoft Workday and other) IT-Computer Literacy PG-Programme Management (programme cycles and reporting standards) PG-Resource planning PG-Results-Based Management PG-Stakeholder management and coordination with Implementing Partners (Gov/NGO/Corporate) PG-UNHCRs Programmes

Bachelor of Arts: Law Bachelor of Arts: Political Science

Certifications

Programme Management (PM) 1 - UNHCR

Competencies

Accountability Analytical thinking Client & results orientation Commitment to continuous learning Communication Judgement & decision making Organizational awareness Political awareness Stakeholder management Teamwork & collaboration

Additional Information

Candidates might undergo a written test

Functional clearance

This position doesnt require a functional clearance