Analyst Operations & Client Delivery Social Impact & Sustainability

Why this is important to Visa

Visa understands that operating a successful company includes driving business growth delivering strong shareholder returns and expanding digital commerce in support of local economies.

The Social Impact & Sustainability (SIS) team executes on this belief every day connecting our shared communities within and outside of Visa. We strive to place Visa at the forefront to power the future of commerce for everyone through inclusive financial products innovative and impactful solutions and responsible corporate leadership. Our team works to leverage Visas assets business model and global scale to drive business growth and economic growth with a focus on communities where we do business. We aim to achieve this by building purpose-driven partnerships and delivering programs that have societal and business benefit with a particular emphasis on supporting the financial success of small and micro businesses (SMBs).

What an Analyst Operations & Client Delivery CEMEA Social Impact & Sustainability does at Visa

The Analyst Operations & Client Delivery will be responsible for supporting team operations and delivery of impact programs and solutions with clients and partners across Central Europe Middle East and Africa (CEMEA). The analyst will be expected to develop and leverage a robust understanding of the Social Impact and Sustainability ecosystems combined with an understanding of Visas business and corporate objectives and engage with other stakeholders and partners of Visa both functionally and regionally to ensure successful execution and delivery.

Key Responsibilities:

1. Program and Solution Delivery
   • Support the end-to-end delivery of client products services and event activations.
   • Manage project timelines task lists and deliverables to ensure on-time execution.
   • Serve as a point of contact for internal teams to coordinate client-related tasks
   • Coordinate event logistics including scheduling vendor communication and on-site support.
   • Track and update project progress in internal systems and tools.
   • Identify and escalate potential risks or issues to delivery leads.
   • Provide post-delivery support including gathering client feedback and supporting reporting needs.
2. Stakeholder Engagement
   • Understanding the social impact & sustainability landscape and identify trends that are relevant to Visas strategy programmes and objectives
3. Business Planning & Operations
   • Supporting CEMEA SIS across finance and international operations with dotted line reporting into the global Senior Director SIS Business Planning and Operations
   • Supporting SISs input into Visas client engagements presentations and RFP responses across CEMEA
   • Facilitating the creation and syndication of regular updates and reporting to all levels of Visa management on key metrics and objectives

Qualifications :

• Bachelors degree in business administration or relevant field
• 2-3 years of experience of working in relevant fields is preferrable
• Highly motivated self-starter who is comfortable with ambiguity and eager to identify opportunities and solve problems
• Team player with a willingness to pitch in on a variety of projects and deliver high quality work with excellent attention to detail
• Ability to synthesize complex ideas with a passion for developing clear effective and compelling presentations
• Demonstrated creative problem solving with an ability to collaborate and build consensus across stakeholders
• Interest in developing rigorous fact based quantitative analysis to support recommendations.
• Great communication and presentation skills
• Able to work independently and with broad instructions
• Strong teamwork interpersonal & relationship-building skills
• Project management experience
• Highly proficient in PowerPoint and Excel with strong analytical and critical thinking skills
• Prior experience in social impact and/or payments preferred
• Arabic will be preferable

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work :

No

Employment Type :

Full-time