Cluster Director of Revenue

YOUR LEGACY STARTS WITH US

At The Ritz-Carlton Doha we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years our 5-star resort features 374 elegantly designed rooms & suites award-winning restaurants world-class Spa facilities with a state-of-the-art Fitness Center and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether youre savoring an afternoon tea in our lobby lounge watching the city skyline sparkle by night in one of our restaurants or celebrating an important event The Ritz-Carlton Doha presents a truly remarkable setting for lifes most meaningful moments.

FIND PURPOSE IN YOUR PASSION

At The Ritz-Carlton we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion genuine care dedication and pride we can achieve common goals and grow together while crafting moments that will be remembered forever.

Which is why at The Ritz-Carlton Doha we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy we offer you in return:

• A rewarding career within one of the most recognized and prestigious luxury brands in the world.
• Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.
• Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.
• Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.
• A competitive package inclusive of accommodation flight tickets transportation meals and more:

1. Exclusive training and leadership development programs
2. Recognition and rewards for exceptional service
3. Preferential Members Rates at Marriott Hotels Globally
4. Dining & Wellness discounts for your family and you
5. Medical Insurance Coverage
6. An HR team dedicated to your success and wellbeing

OUR EXPECTATIONS FROM THE ROLE:

Responsible for balancing financial objectives of different lodging products to maximize total revenues. Position is accountable for pricing positioning and inventory of all hotels within the market. Oversees all processes associated with demand revenue inventory forecasting and opportunity analysis. Contributes to and recommends sales strategy for pricing of the transient customer. Acts as primary contact and maintains productive relationships with all stakeholders including hotel General Managers sales leaders franchisees owners and regional team.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration Finance and Accounting Economics Hotel and Restaurant Management or related major; 1 years experience in the revenue management sales and marketing or related professional area.

OR

4-year bachelors degree from an accredited university in Business Administration Finance and Accounting Economics Hotel and Restaurant Management or related major; no work experience required.

CORE WORK ACTIVITIES

Analyzing and Reporting Revenue Management Data

Identifies the underlying principles reasons or facts of information by breaking down information or data into separate parts.

Generates and provides accurate and timely results in the form of reports presentations etc.

Demonstrates knowledge of job-relevant issues products systems and processes.

Analyzes information identifying current and potential problems and proposing solutions.

Observes receives and otherwise obtains information from all relevant sources.

Submits reports in a timely manner ensuring delivery deadlines.

Maintains accurate reservation system information.

Provides support with cluster selling initiatives to all reservation centers.

Analyzes period end and other available systems data to identify trends future need periods and obstacles to achieving goals.

Generates updates on transient segment each period and continually analyzes transient booking patterns.

Works with Market VP Market GM and GMs to assist in pricing analyses for all products in Market.

Assists with account diagnostics process and validates conclusions.

Managing Revenue Management Projects and Strategy

Takes a predetermined strategy and contributing to the execution of that strategy.

Works with other people to gather the information necessary to manage projects achieve goals and resolve problems.

Provides revenue management functional expertise and leadership to general managers property leadership teams and market sales leaders.

Provides critical input to market leaders for development of property and overall market sales strategy.

Ensures hotel strategies conform to brand philosophies and initiatives.

Ensures that sales strategies and rate restrictions are communicated implemented and modified as market conditions fluctuate.

Prepares sales strategy meeting agenda supporting documentation and leads property and/or cluster meetings.

Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.

Assists with development of 6-month 12-month and 2-year strategic action plans for management of cluster transient revenues.

Manages inventory to maximize cluster rooms revenue.

Assists hotels with pricing and provides input on business evaluation recommendations.

Provides recommendations to properties for Business Transient Sales account strategies.

Leads efforts to coordinate strategies between group sales offices.

Checks distribution channels regularly for hotel positioning information accuracy and competitor positioning.

Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.

Initiates implements and evaluates revenue tests.

Provides recommendations to improve effectiveness of revenue management processes.

Communicates brand initiatives demand and market analysis to hotels/clusters/franchise partners/owners.

Communicates market direction to revenue management sales and hotel leaders.

Building Successful Relationships

Develops constructive and cooperative working relationships with others and maintains them over time.

Develops and manages internal key stakeholder relationships.

Provides targeted and timely communication of results achievements and challenges to the stakeholders.

Additional Responsibilities

Informs and/or updates the executives the peers and the subordinates on relevant information in a timely manner.

Enters transcribes records stores or maintains information in written or electronic form.