Senior Customer Platform Architect (Middle East)
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت قبل 18 ساعة
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
The Company
Filigran founded in October 2022 stands out in the cybertech ecosystem for its commitment to revolutionizing cyber threat management with a proactive approach. Its mission is to develop innovative open-source solutions designed to anticipate cyber threats identify security gaps and strengthen organizational security posture.
Filigran solutions are now trusted by over 6000 public and private organizations worldwide.
The Role
The Senior Customer Platform Architect will be responsible for supporting customers in the deployment of their on-premise infrastructure hosting Filigran products conducting regular health checks and providing advisory support during the pre-sales process regarding on-premise infrastructure requirements.
The role of the Customer Platform Architect is essential to ensure proper sizing of the infrastructure for new on-premise customers to adapt deployments to specific technological and security contexts and to guarantee the reliability of this infrastructure in supporting our customers threat management operations.
Your Responsibilities
Guide customers through the deployment of their platform: Assist customers in the design implementation and configuration of their platform based on their needs.
Manage customers infrastructure issues: Diagnose resolve and anticipate technical issues related to the infrastructure.
Conduct platform health checks: Perform on-demand audits to assess the performance and resilience of platforms and recommend improvements.
Ensure technical documentation of the architecture: Write and update architecture-related documentation ensuring it is clear and accessible to all stakeholders.
Collaborate with other teams: Work closely with the Product team to integrate architectural needs into the products and with Solution Engineers to support pre-sales efforts in resolving platform issues and addressing design requests.
Who Youll Work With
Briefly describe the team environment and collaboration style:
The CPA ME will be part of the KSAs team while reporting to the global manager of the CPA function.
The CPA works closely and continuously with Customer Success Managers Solution Engineers and Engineering teams.
Profile Were Looking For
Strong expertise in on-premise infrastructure (servers networking virtualization storage) and exposure to cloud environments (AWS Azure GCP).
Practical experience with containerization runtimes and orchestration platforms such as docker podman and kubernetes.
Solid understanding of kubernetes architecture and helm-based application deployments.
Strong problem-solving skills and the ability to diagnose complex infrastructure issues.
Background in customer-facing technical roles.
Fluent in English.
Fluent in Arabic.
Comfortable working in a remote async-first environment with strong autonomy and ownership.
Bonus: Previous experience in the cybersecurity industry.
Communication skills to explain complex technical concepts to various audiences (customers internal teams both technical and non-technical individuals etc.).
Analytical mindset and the ability to identify effective solutions for infrastructure challenges.
Ability to integrate the Customer team with a willingness to learn and understand the products features software architecture and threat intelligence domain.
Team player with collaboration skills capable of working with multidisciplinary teams.
Why Join Filigran More than just a job.
Were a fast-growing global and fully remote company on a mission to empower defense teams to be proactive through open-source solutions that uncover threats and drive action.
What we believe
We believe we do work that matters uniting defenders into a global community to make security more open resilient & collaborative.
How we work
That belief fuels how we work with focus clarity and high standards. Always with care and respect never with ego.
What guides us
That focus and care is grounded in our CORE values: Cohesion Openness Responsibility and Equity the compass that guides our decisions collaborations and growth even when no ones watching.
Compensation & Benefits
Competitive pay equity everyone shares in our success
Remote-first flexible and balanced work that fits your life
Your setup your choice pick the gear that works for you
Equal Employment Opportunity
We enable cybersecurity through inclusion from code to culture.
At Filigran we are proud to be an equal opportunity employer. We believe diversity of our people make our products and our team stronger. We welcome talent of every background identity and lived experience regardless of race color religion gender gender identity or expression sexual orientation national origin age disability or veteran status.
What matters here is what you bring not what you look like where youre from or how you identify.
Ready to Join Us
Apply now and help us build the future of the cybersecurity ecosystem together.
Required Experience:
Senior IC
المهارات المطلوبة
- Apache Hive
- S3
- Redshift
- Spark
- AWS
- Solr
- NoSQL
- مستودع البيانات
- Internet Of Things
- Kafka
- DynamoDB
- ZooKeeper
عن الشركة
Embrace a proactive approach with end-to-end cyber threat management, from anticipation to response.
