We are looking for a skilled Analyst / Specialist ICT to lead and govern the technology change management lifecycle. The role ensures that all technology changes are implemented in a controlled compliant and business-aligned manner minimizing risk while maximizing value. This position plays a critical role in maintaining operational stability and enabling continuous improvement.
Key Responsibilities:
- Lead and govern the end-to-end technology change management lifecycle
- Develop implement and enforce change management policies standards and frameworks
- Manage and facilitate Change Advisory Board (CAB) meetings
- Assess and approve technology change requests based on risk impact and readiness
- Ensure technology changes align with overall business strategy and objectives
- Oversee change impact assessments rollback plans and implementation schedules
- Monitor change performance success rates and post-implementation reviews (PIRs)
Requirements
- Bachelors degree in Information Technology Computer Science or a related discipline
- Minimum 5 years of experience in ICT operations change management or a related role
- Strong knowledge of IT service management and change management best practices
- Experience working with governance frameworks and structured approval processes
- Excellent analytical coordination and documentation skills
- Proficiency in Arabic and English (spoken and written)
- Relevant certifications (e.g. ITIL COBIT) are considered a plus
We are looking for a skilled Analyst / Specialist ICT to lead and govern the technology change management lifecycle. The role ensures that all technology changes are implemented in a controlled compliant and business-aligned manner minimizing risk while maximizing value. This position plays a criti...
We are looking for a skilled Analyst / Specialist ICT to lead and govern the technology change management lifecycle. The role ensures that all technology changes are implemented in a controlled compliant and business-aligned manner minimizing risk while maximizing value. This position plays a critical role in maintaining operational stability and enabling continuous improvement.
Key Responsibilities:
- Lead and govern the end-to-end technology change management lifecycle
- Develop implement and enforce change management policies standards and frameworks
- Manage and facilitate Change Advisory Board (CAB) meetings
- Assess and approve technology change requests based on risk impact and readiness
- Ensure technology changes align with overall business strategy and objectives
- Oversee change impact assessments rollback plans and implementation schedules
- Monitor change performance success rates and post-implementation reviews (PIRs)
Requirements
- Bachelors degree in Information Technology Computer Science or a related discipline
- Minimum 5 years of experience in ICT operations change management or a related role
- Strong knowledge of IT service management and change management best practices
- Experience working with governance frameworks and structured approval processes
- Excellent analytical coordination and documentation skills
- Proficiency in Arabic and English (spoken and written)
- Relevant certifications (e.g. ITIL COBIT) are considered a plus
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