Receptionist
ملخص الوظيفة
We are seeking a professional and friendly Receptionist to join our team in Makkah Saudi Arabia. As the first point of contact for our organization you will play a crucial role in creating a positive and welcoming environment for our guests and clients.
- Greet and check in guests ensuring a smooth and efficient process
- Manage reservations and bookings using our computerized system
- Handle incoming phone calls and emails promptly and professionally
- Provide general information and assistance to visitors and staff
- Maintain a clean and organized reception area
- Perform administrative tasks such as data entry and filing
- Coordinate with other departments to ensure excellent customer service
- Assist with special projects or events as needed
Qualifications :
- Excellent communication skills in English and Arabic; additional languages are a plus
- Strong customer service orientation with a friendly and professional demeanor
- Proven experience in a receptionist or front desk role preferably in the hospitality industry
- Proficiency in Microsoft Office and ability to learn new software quickly
- Outstanding organizational and multitasking abilities
- Detail-oriented with a keen eye for accuracy
- Problem-solving skills and ability to handle challenging situations with tact
- Flexibility to work various shifts including weekends and holidays
- High school diploma or equivalent; associates degree in hospitality or related field is a plus
Remote Work :
No
Employment Type :
Full-time
المهارات المطلوبة
عن الشركة
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد