Content Moderator Advisor Amman

Concentrix

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profile موقع الوظيفة:

عمّان - الأردن

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تاريخ النشر: نُشرت قبل 18 ساعة
عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

ملخص الوظيفة

Job Title:

Content Moderator Advisor - Amman

Job Description

The Job in Summary


The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the clients requirements and Concentrix business strategies.

What is Required from You

  • Evaluate online content in conjunction with relevant policies and procedures.
  • Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.
  • Visually navigate and review images videos accounts and text-based content through published policies procedures and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.
  • Escalate violations of client policies using internal tools when needed.
  • Maintain a high level of quality in each case.
  • Achieve monthly KPIs including productivity as part of daily workflow.


What Is The Qualification You Should Have

  • 0-2 years of relevant experience preferably in customer service/ call center.
  • Bachelor or Diploma degree in any related field.
  • Basic to Intermediate English language (B1).
  • Basic knowledge inMicrosoft office packages.
  • Aware of customer service platforms and tools.


Our Working Condition

  • Work from Office
  • Shifts Based including Weekends and Public Holidays


Why Concentrix

  • We keep investing in our culture with our people in mind through competitive with additional benefits depending on the role Paid training and coaching and Discounts Vouchers and Offers at our partners.
  • We are building an authentic workplace where everyone can develop themselves at their own pace.
  • We aim to empower our Game-Changers to do their best work in flexible environment.
  • We keep learning from each other to provide more value to our people.

If you think you have what it takes to join our great team and help build our customer brand hop on and Apply Now!

Location:

JOR Amman - Suliman Al Nabulsi St Abdali Mall Building Abdali Boulevard Amman Jordan

Language Requirements:

English

Time Type:

Full time

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Required Experience:

Unclear Seniority

Job Title:Content Moderator Advisor - AmmanJob DescriptionThe Job in SummaryThe content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the clients requirements and Concentrix business strategies....
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المهارات المطلوبة

  • التسويق عبر القنوات
  • سجل الحسابات
  • CSS
  • إدارة مخاطر الشركات
  • الإسبات
  • السمسرة

عن الشركة

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As a diverse, global organization, we provide customer engagement services for some of the world’s best brands. Every day, from more than 225 sites in 40 countries and across 6 continents, our staff deliver next-generation customer experience and help companies better connect with the ... اعرض المزيد

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