Position Summary
The AudioVideo Technician is responsible for delivering exceptional technical support and seamless operation of all audio video lighting and multimedia systems within the hotel. This role ensures the successful execution of highprofile events conferences VIP meetings weddings and daily multimedia needs while upholding the hotels luxury service standards. The AV Technician must maintain a polished presence respond promptly to guest and event requirements and ensure all systems operate at the highest quality.
Qualifications :
Event Support & Operation
- Set up operate and dismantle audiovideo equipment for meetings conferences banquets weddings and corporate events.
- Ensure flawless execution of events by providing realtime AV support with a serviceoriented mindset.
- Coordinate closely with Banquet Events Front Office and Sales teams to ensure guest requirements are delivered with excellence.
- Support VIP functions and highlevel presentations with precision and discretion.
Equipment Setup & Technical Operation
- Install and configure sound systems mixers microphones speakers projectors LED screens cameras and lighting systems.
- Operate advanced video conferencing systems (Teams Zoom Cisco etc.) for hybrid and virtual events.
- Set up simultaneous translation systems and assist interpreters during multilingual conferences (if applicable).
Maintenance & Troubleshooting
- Perform daily preventive checks on all AV equipment in meeting rooms ballrooms lounges and public areas.
- Troubleshoot audio distortion video display issues cable faults lighting irregularities or system connectivity problems.
- Maintain and update AV inventory including cables accessories batteries adapters and replacement parts.
- Ensure all AV equipment is clean wellmaintained and ready for immediate use.
Technical Support & Guest Assistance
- Provide courteous and professional assistance to guests clients event planners and internal departments.
- Train hotel staff on the proper operation of meeting room technology and guestfacing AV tools.
- Maintain professional grooming and behavior in line with hotel service standards.
Installation & Upgrades
- Assist in installing new AV systems structured cabling speakers monitors and lighting fixtures.
- Support engineering and IT teams during system upgrades renovations or ballroom AV enhancements.
Documentation & Reporting
- Maintain accurate logs of setups incidents repairs and maintenance activities.
- Report major technical failures and recommend sustainable solutions and upgrades.
- Ensure all storage areas and AV rooms are organized and compliant with safety standards.
Qualifications
- Diploma or Certification in AudioVideo Technology Electronics IT or related field.
- Minimum 24 years of AV experience in a luxury hotel resort event venue or similar environment.
- Strong knowledge of professional sound systems mixers lighting boards and video equipment.
- Experience with ballroom AV setups and highend event operations is essential.
- Familiarity with Crestron Extron AMX or similar AV control systems is an advantage.
- Strong English communication skills; additional languages are beneficial.
Work Schedule
- Flexible availability including evenings weekends and public holidays depending on event schedules.
Additional Information :
WHY WORK FOR ACCOR
- Develop your talent through Accors learning programs.
- Opportunity to grow within your property and across the world!
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental Social and Governance (ESG) activities.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Position SummaryThe AudioVideo Technician is responsible for delivering exceptional technical support and seamless operation of all audio video lighting and multimedia systems within the hotel. This role ensures the successful execution of highprofile events conferences VIP meetings weddings and dai...
Position Summary
The AudioVideo Technician is responsible for delivering exceptional technical support and seamless operation of all audio video lighting and multimedia systems within the hotel. This role ensures the successful execution of highprofile events conferences VIP meetings weddings and daily multimedia needs while upholding the hotels luxury service standards. The AV Technician must maintain a polished presence respond promptly to guest and event requirements and ensure all systems operate at the highest quality.
Qualifications :
Event Support & Operation
- Set up operate and dismantle audiovideo equipment for meetings conferences banquets weddings and corporate events.
- Ensure flawless execution of events by providing realtime AV support with a serviceoriented mindset.
- Coordinate closely with Banquet Events Front Office and Sales teams to ensure guest requirements are delivered with excellence.
- Support VIP functions and highlevel presentations with precision and discretion.
Equipment Setup & Technical Operation
- Install and configure sound systems mixers microphones speakers projectors LED screens cameras and lighting systems.
- Operate advanced video conferencing systems (Teams Zoom Cisco etc.) for hybrid and virtual events.
- Set up simultaneous translation systems and assist interpreters during multilingual conferences (if applicable).
Maintenance & Troubleshooting
- Perform daily preventive checks on all AV equipment in meeting rooms ballrooms lounges and public areas.
- Troubleshoot audio distortion video display issues cable faults lighting irregularities or system connectivity problems.
- Maintain and update AV inventory including cables accessories batteries adapters and replacement parts.
- Ensure all AV equipment is clean wellmaintained and ready for immediate use.
Technical Support & Guest Assistance
- Provide courteous and professional assistance to guests clients event planners and internal departments.
- Train hotel staff on the proper operation of meeting room technology and guestfacing AV tools.
- Maintain professional grooming and behavior in line with hotel service standards.
Installation & Upgrades
- Assist in installing new AV systems structured cabling speakers monitors and lighting fixtures.
- Support engineering and IT teams during system upgrades renovations or ballroom AV enhancements.
Documentation & Reporting
- Maintain accurate logs of setups incidents repairs and maintenance activities.
- Report major technical failures and recommend sustainable solutions and upgrades.
- Ensure all storage areas and AV rooms are organized and compliant with safety standards.
Qualifications
- Diploma or Certification in AudioVideo Technology Electronics IT or related field.
- Minimum 24 years of AV experience in a luxury hotel resort event venue or similar environment.
- Strong knowledge of professional sound systems mixers lighting boards and video equipment.
- Experience with ballroom AV setups and highend event operations is essential.
- Familiarity with Crestron Extron AMX or similar AV control systems is an advantage.
- Strong English communication skills; additional languages are beneficial.
Work Schedule
- Flexible availability including evenings weekends and public holidays depending on event schedules.
Additional Information :
WHY WORK FOR ACCOR
- Develop your talent through Accors learning programs.
- Opportunity to grow within your property and across the world!
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental Social and Governance (ESG) activities.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
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