Captain
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت قبل 15 ساعة
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
Job Summary:
As a Captain you are responsible to provide professional and customer focused service to our Guests ensuring their stay will become a memorable experience.
General Duties and Responsibilities:
- Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
- Acquire in depth knowledge of the Food & Beverage menu of the assigned Outlet in order to assist and provide advice to Guests
- Practice good customer relations and attend to customer complaints and queries satisfactorily
- Ensure the Outlet is set-up for service and supervise for a smooth operation
- Direct and supervise the service team to ensure that all duties are performed as per standards
- Ensure that all Employees have received adequate training to perform their duties
- Ensure proper organization planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available
- Ensure minimum wastage breakage and spoilage
- Actively use up selling techniques bye exceeding Guest expectations and to increase revenue
- Operate in a safe and environmentally friendly way to protect guests and employees health and safety as well as protect and conserve the environment
- Comply with the hotel environmental health and safety policies and procedure
Qualifications :
Your experience and skills include:
Guest focused personality is essential
Additional Information :
experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English additional languages are a plus
Remote Work :
No
Employment Type :
Full-time
المهارات المطلوبة
- تركيب المصاعد
- C++
- إدارة النزاعات
- إدارة الفعاليات
- Jboss
- فتح الحساب
عن الشركة
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد
