The Spa & Recreation Attendant is responsible for ensuring a seamless luxurious and relaxing experience for all spa and recreation guests. This role involves maintaining impeccable cleanliness and hygiene standards providing excellent guest service and supporting day-to-day operations of the spa and wellness facilities. The ideal candidate is attentive proactive and passionate about delivering an outstanding guest experience in a prestigious environment.
Key Responsibilities
- Welcome guests warmly and escort them to spa and recreation facilities.
- Assist guests with facility orientation answer inquiries and handle guest requests promptly and professionally.
- Maintain a friendly approachable demeanor while upholding the high standards of the Raffles & Fairmont brands.
- Support front-of-house operations including appointment check-ins and VIP guest services.
- Ensure all spa and recreation areas including treatment rooms locker rooms pools and fitness zones are clean tidy and well-stocked.
- Prepare treatment rooms between sessions by changing linens and replenishing products and supplies.
- Manage inventory levels for towels amenities and equipment; report shortages or maintenance needs promptly.
- Monitor and maintain the ambiance through control of lighting temperature and music.
- Assist with opening and closing duties of the spa and recreation facilities.
- Maintain logs of daily activities cleaning schedules and equipment checks.
- Report and follow up on maintenance issues or safety hazards immediately to ensure guest safety and comfort.
- Collaborate with spa therapists and management to ensure smooth daily operations.
- Adhere strictly to health safety and hygiene policies and protocols at all times.
- Follow all brand standards and operating procedures to maintain the highest levels of cleanliness and guest care.
- Assist in emergency procedures if necessary and ensure compliance with safety regulations.
Qualifications :
- Minimum of 1 year experience in spa wellness hospitality or recreation facility roles preferred
- Strong attention to detail and commitment to maintaining high hygiene standards
- Excellent communication skills in English; additional languages are a plus
- Physically fit and able to stand for extended periods bend lift and perform cleaning duties
- Flexible availability including weekends evenings and public holidays
- Knowledge of basic safety and first aid principles is advantageous
-
Remote Work :
No
Employment Type :
Full-time
The Spa & Recreation Attendant is responsible for ensuring a seamless luxurious and relaxing experience for all spa and recreation guests. This role involves maintaining impeccable cleanliness and hygiene standards providing excellent guest service and supporting day-to-day operations of the spa and...
The Spa & Recreation Attendant is responsible for ensuring a seamless luxurious and relaxing experience for all spa and recreation guests. This role involves maintaining impeccable cleanliness and hygiene standards providing excellent guest service and supporting day-to-day operations of the spa and wellness facilities. The ideal candidate is attentive proactive and passionate about delivering an outstanding guest experience in a prestigious environment.
Key Responsibilities
- Welcome guests warmly and escort them to spa and recreation facilities.
- Assist guests with facility orientation answer inquiries and handle guest requests promptly and professionally.
- Maintain a friendly approachable demeanor while upholding the high standards of the Raffles & Fairmont brands.
- Support front-of-house operations including appointment check-ins and VIP guest services.
- Ensure all spa and recreation areas including treatment rooms locker rooms pools and fitness zones are clean tidy and well-stocked.
- Prepare treatment rooms between sessions by changing linens and replenishing products and supplies.
- Manage inventory levels for towels amenities and equipment; report shortages or maintenance needs promptly.
- Monitor and maintain the ambiance through control of lighting temperature and music.
- Assist with opening and closing duties of the spa and recreation facilities.
- Maintain logs of daily activities cleaning schedules and equipment checks.
- Report and follow up on maintenance issues or safety hazards immediately to ensure guest safety and comfort.
- Collaborate with spa therapists and management to ensure smooth daily operations.
- Adhere strictly to health safety and hygiene policies and protocols at all times.
- Follow all brand standards and operating procedures to maintain the highest levels of cleanliness and guest care.
- Assist in emergency procedures if necessary and ensure compliance with safety regulations.
Qualifications :
- Minimum of 1 year experience in spa wellness hospitality or recreation facility roles preferred
- Strong attention to detail and commitment to maintaining high hygiene standards
- Excellent communication skills in English; additional languages are a plus
- Physically fit and able to stand for extended periods bend lift and perform cleaning duties
- Flexible availability including weekends evenings and public holidays
- Knowledge of basic safety and first aid principles is advantageous
-
Remote Work :
No
Employment Type :
Full-time
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