Student Conduct Officer (Local Candidates Only)

Job Title:
Student Conduct Officer

This position accepts local candidates only.

Classification:Admin Support

Reports to:Director of Student Safety and Well-Being

Location:Kuwait City Kuwait

Job Purpose:

The Student Conduct Officer ensures a safe supportive and educational environment by administering the Student Code of Conduct for non-academic violations. This role emphasizes restorative justice accountability and student personal growth while collaborating with university staff and responding to student issues or crises.

Key Responsibilities:

Disciplinary Case Management:

• Conduct impartial and thorough investigations into alleged violations of the Student Code of Conduct.

• Facilitate student conduct hearings and meetings ensuring due process and confidentiality.

• Administer sanctions and educational interventions in accordance with university policy.

• Maintain accurate and confidential case records using the designated case management system.

• Prepare and present reports as required.

Student Support & Crisis Response:

• Serve as a resource for staff faculty and students on student conduct policies and procedures.

• Respond to student crises and assist the Director of Student Safety and Well-Being as part of the emergency response team.

• Support students social-emotional growth by promoting awareness of rights responsibilities and community standards.

Policy & Training:

• Assist in reviewing and updating the Student Code of Conduct and related policies annually.

• Develop and deliver proactive educational programs on topics such as conflict resolution respectful behavior social media conduct and student rights.

• Design awareness campaigns to improve general student conduct and promote a culture of respect and accountability.

Collaboration & Reporting:

• Collaborate with Academic Deans Campus Security Student Affairs and other campus partners to address student issues.

• Represent the Office of Student Conduct on committees or working groups related to student matters.

• Contribute to projects and initiatives aimed at promoting safety awareness and student engagement.

Required Skills & Qualifications:

Communication & Bilingual Competency:

• Exceptional verbal and written communication skills in English and Arabic.

• Ability to translate sensitive information accurately between languages.

• Public speaking and presentation skills for diverse audiences.

Professional Competencies:

• Strong knowledge of student conduct processes including investigation reporting and decision-making.

• Expertise in conflict resolution de-escalation and mediation.

• High ethical standards and ability to maintain confidentiality.

• Excellent organizational time management and problem-solving skills.

• Ability to exercise sound judgment and diplomacy in high-stakes situations.

Technical & Interpersonal Skills:

• Proficiency in Microsoft Office Suite and experience with case management systems (e.g. Maxient Symplicity).

• Ability to work effectively with students faculty and staff from diverse backgrounds.

• Flexibility to work varied hours including evenings and weekends for emergencies or events.

Education and Experience:

• Bachelors degree in Higher Education Administration/Student Personnel Counseling Psychology Social Work Human Resources or related field; professional experience may be considered.

• Experience in conflict resolution and managing student expectations in a Higher Education context.

• Experience in developing and supporting policies and procedures aligned with university goals.

About American International University:

AIU is a new institution of higher education in Kuwait whose first student cohort was admitted in fall 2019. It is a private coeducational institution offering undergraduate degrees based on the American model of higher education including a comprehensive general education curriculum. Through its educational and student services programming the University serves the intellectual cultural and personal growth of all members of its community. AIU offers degree programs in Film and Digital Media Architecture and Design Engineering and Business Administration where the language of instruction is English.

For more information about AIU visit:

How to apply:

Experience:

Senior IC