Airport Representative Marrakech
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت قبل 9 ساعة
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
As a valued member of our Jet2holidays Airport team youll play a key role in creating a memorable and welcoming process as our customers arrive and depart the airport. You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or problems using our in-house digital systems.
What do we offer you
Were proud to provide our valued colleagues with a comprehensive range of benefits including:
What will I do
As an Airport Representative youll report directly to the Airport Team Leader and work closely with internal and external partners to deliver VIP industry leading customer service. Youll be at the heart of creating memories for our customers.
Want to know more about the role Click the link below!
Jet2holidays Airport Representative (also known as Airport Customer Helper) - Video
What do we offer you
Were proud to provide our valued colleagues with a comprehensive range of benefits including:
- Competitive Salary
- Fixed Term contract via our Local Agent
- Fully paid training and IT equipment provided
- Monthly 1-to-1 meetings with your Team Leader
- Recommend a Friend bonus scheme
- Career growth across & Jet2holidays
What will I do
As an Airport Representative youll report directly to the Airport Team Leader and work closely with internal and external partners to deliver VIP industry leading customer service. Youll be at the heart of creating memories for our customers.
- Create Memories
Greet every customer with a warm welcome with our famous Jet2holidays smile. You will make our customers journey memorable from the very start.
- Take Responsibility
Be a point of contact during flight disruptions emergencies and customer escalations ensuring every situation is handled with care and working together as one team to ensure we achieve our on-time performance service and customer satisfaction requirements.
- Be Present
Represent Jet2holidaysin the arrivals hall and departures terminal guiding and assisting customers throughout their airport experience. Provide our customers with essential transfer & holiday information by creating and distributing welcome packs.
- Work as One Team
Work closely with our transfers providers & support the operation outside in the coach park to ensure a VIP customer experience.
What do I need
What do I need
- Right to Work Documents
As we employ on local contracts via our local agent you will already hold full right to work documents for Morocco.
- Accommodation
You will already be living in Marrakechwith your own accommodation.
- Flexibility
Your roster will include early starts late finishes split shifts & weekend working. As an Airport Representative please be aware that the role involves extended periods of standing and working outdoors particularly during the summer months. Flexibility is essential as you may also be required to support during flight disruptions serious emergencies and customer escalations.
- Skills & Experience
Customer service experience is a plus but not essential. You must be solution orientated friendly & positive confident and comfortable to use digital systems (on a tablet device). Please note that this role is physically demanding as you will be required to support our fast-paced operation and will always be on the go.
What can I expect after I have applied
Once your application has been reviewed by our Talent Acquisition Team youll be invited to a short telephone interview. If successful you will progress to the final stage an in-person interview with our Jet2holidays Destination Management team.
What can I expect after I have applied
Once your application has been reviewed by our Talent Acquisition Team youll be invited to a short telephone interview. If successful you will progress to the final stage an in-person interview with our Jet2holidays Destination Management team.
Want to know more about the role Click the link below!
Jet2holidays Airport Representative (also known as Airport Customer Helper) - Video
To meet some of our amazing team and for a peek into life at Jet2holidays follow our Facebook Page: Jet2Careers Overseas
Ready for Take off Join the UKs Number One Tour Operator!
Required Experience:
Unclear Seniority
المهارات المطلوبة
- Time Management
- علاقات النزلاء
- إدارة الضيافة
- إدارات مكتب الاستقبال
- السكن والإقامة
- التعامل مع الهاتف
- الاتصالات
- خدمات النزلاء
- إدارة العلاقات
- الحجز
- المطار
- الخدمات الإدارية
- خدمات العملاء
- الخطوط الجوية
- السلامة والأمن
عن الشركة
If you would like to join an exciting, fast paced and dynamic business then a career with Jet2.com or Jet2holidays could be the right move for you! Jet2.com is a fast growing and successful leisure Airline which has grown significantly. This growth has been fuelled by our colleagues w ... اعرض المزيد
