Senior Billing Analyst

Why join Tipalti

Tipalti is the AI-powered platform for finance automation elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable global payouts procurement employee expenses corporate cards supplier management tax compliance and treasury. Tipalti partners with leading financial institutions such as Citi Wells Fargo J.P. Morgan and Visa enabling over 5000 global companies to efficiently and securely pay millions of suppliers and payees across 200 countries and territories in 120 currencies.

At Tipalti we pride ourselves on our collaborative culture the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do and keen to get the job done. Tipalti offers competitive benefits a flexible workplace career coaching and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. Founded in Israel in 2010 Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv Plano Toronto Vancouver London Amsterdam Tbilisi and Medellin.

Senior Billing Analyst

Tipalti is excited to welcome a detail-oriented Senior Billing Analyst to join our Finance team - someone passionate about continuous improvement and eager to support a dynamic fast-growing organization.

This role is part of a global Billing team which includes Billing Analysts based in Colombia and Georgia with this position serving as the Billing Analyst for the Israel site. The role involves close collaboration with global teammates as well as cross-functional partners across Finance Revenue Recognition and other teams.

In this role youll be responsible for leading and supporting the billing manager and carrying out critical billing activities to ensure contract accuracy and timely invoicing. You will also support collections efforts and contribute to ad-hoc analysis in partnership with the revenue recognition team. Working closely with multiple stakeholders youll help ensure accurate and on-time invoice issuance across the organization.

This is a fantastic opportunity for someone who thrives in fast-paced environments enjoys improving processes and wants to make a direct meaningful impact.

In this role you will be responsible for:

Youll take on a range of impactful responsibilities that support the accuracy efficiency and continuous improvement of our billing operations including:

• Support daily weekly and monthly billing operations to ensure timely and accurate processing.
• Provide ongoing coaching training and development to the Billing Analyst(s) on billing policies system usage and complex contract interpretation.
• Oversee the daily workflow allocation and prioritization of tasks for one or more Billing Analysts to ensure all deadlines are met especially during the month-end close.
• Deliver exceptional internal and external client service by promptly addressing various complex billing inquiries and issues.
• Assist the billing manager in developing policies and procedures for the billing process. This includes support with creating training material and procedure documentation.
• Proactively identify opportunities for leveraging machine learning and AI technologies to enhance the efficiency accuracy and scalability of billing operations and assist the manager in implementing new automated processes.
• The ability to collect information from multiple sources and combine it to create work plans and reports.
• Track contract terms and billing adjusting special pricing and usage-based calculations.
• Process account terminations and ensure that final billing is accurate.
• As needed assist with the collection process by communicating with clients organizing required documentation and assisting in implementing strategies to enhance collection rates.
• Collaborate with the other Tipalti finance teams on ad-hoc projects reporting and operational support as needed.

About you

• Bachelors degree in Business Administration Finance Economics or a related field
• Proven experience in billing accounts receivable or finance with 3 years in the field
• Strong proficiency in Microsoft Excel with experience handling large data sets
• Ability to work collaboratively in a dynamic fast-paced environment
• Ability to perform required tasks independently
• Strong analytical and problem-solving skills with a data-driven approach
• Excellent attention to detail and commitment to data accuracy
• Strong communication (written/verbal) and interpersonal skills with the ability to collaborate effectively across various teams in a business time management organizational and leadership skills
• Ability to work under pressure and meet or exceed deadlines

What Would Be a Plus:

• Experience with any of the following systems: BillingPlatform Salesforce NetSuite Power BI and Zendesk.
• Background in a fast-growing SaaS Fintech or technology company ideally in a startup or high-growth environment.
• Passion for data integrity comfort working with large datasets and a love for solving complex problems.
• A proactive mindset and strong drive to get things done.

Hybrid Life

Tipalti offers an excellent work-life balance with a hybrid work model that includes two days per week working from home and three days per week from our beautiful offices in North Tel Aviv.

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