Engineer II Reg Eng MENA

Job Purpose: 
The Engineer works within the Regional Engineering team reporting to the Engineering or Technical Manager. Guided by Senior Engineers where appropriate they 
take responsibility for day-to-day technical support to the region. This includes product selection and specification troubleshooting failure diagnosis and involves 
working directly with internal and sometimes external customers supported by Sales and Aftermarket as appropriate. 
Support to Sales and Service 
Across all products as needed locally provide application support for engineering orders and proposals typically those designated as Level 1 or 2 in IS-123. Where 
necessary (e.g. Level 3) consult specialists within other Engineering Solutions teams. Record activity through iProjects and ensure timely response to internal 
customers. Support sales personnel with technical presentations for targeted opportunities improving customer relationships and winning business. Provide 
engineering support for troubleshooting commissioning issues escalating support as necessary and working with Central Expertise as needed. 
Responsibilities: 
Reviewing & processing application engineering and project requests 
Following standard techniques and procedures selection / application of products to meet customers needs including seals fluid control products 
couplings and filters. 
Generation of engineering proposals / specifications for products including determining cost-effective materials for production 
Calculations (including seal leakage heat generation balance temp flow rates etc. and calculations for couplings support systems and filtration) 
Good understanding and use of CSTEDY & similar tools for in-depth design analysis including review of basic CSTEDY reports 
Produce complete and informative drawing office requests and provide applications guidance to designers to complete layout (GA) and detail drawings
Use CAD to create proposal drawings and to aid liaison with drawing offices 
Field troubleshooting including analysis of problems / recommendation & implementation of appropriate solutions meeting with customers (together 
with Sales and Service) in plant or at customers site to resolve satisfactorily 
Detailed failure analysis activities including investigation / reporting / resolution with customer with necessary commercial awareness. 
Approve / reject purchased or manufactured and fabricated parts not to drawing specification- (Salesforce Notification) 
Detailed technical presentations to customers to support sales 
Manage and report personal workload forecast job lead-times to meet customer and departmental objectives 
Raise / process / approve Global Change Notice (GCN) requests 
Provide day-to-day technical support to Regional Sales Commercial Support and Service teams 
Work closely with Sales team and report any retrofit or upgrade opportunity 
Work in line with John Crane standards procedures and policies

Qualifications :

Technical Knowledge Skills and Abilities: 
Degree qualified Engineer BEng MEng or equivalent perhaps with ongoing application for professional membership / chartership e.g. MIMechE 
CEng or equivalent. 
Computer literate in MS Office MS Outlook and Knowledge and understanding of 3D CAD 
Commercial awareness: Understanding of how their design and selection decisions impact profitability 
Ability to carry out failure analysis and knowledge of root cause analysis and associated processes 
Typically at least 4 to 5 years relevant experience in an application role with extensive relevant product / equipment / industry knowledge

Additional Information :

With colleagues stretching across the globe we are proud of our diversity. To foster inclusivity we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans Pride Network Black Employee Network Network and Neurodiversity. 

Across our company we recognize excellence culminating in the Smiths Excellence Awards our annual celebration of the most extraordinary activities people and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day a global celebration of Smiths around our network. 

Join us for a great career with competitive compensation and benefits while helping engineer a better future. 

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers - Smiths Group plc)

Remote Work :

No

Employment Type :

Full-time