The Hotel Spa Therapist delivers high-quality spa and wellness treatments to hotel guests ensuring exceptional service and a relaxing experience in line with the hotels brand standards. This role combines technical treatment skills with a strong focus on guest satisfaction hygiene and promoting spa services.
Key Responsibilities
Guest Treatment & Service
Perform professional spa treatments (e.g. massages body scrubs wraps facials and other wellness services) according to spa protocols.
Conduct pre-treatment consultations to assess guest needs preferences and any contraindications.
Escort guests to and from treatment areas and ensure client comfort throughout the service.
Provide expert advice on post-treatment care and recommend suitable products or future treatments.
Hygiene & Treatment Environment
Prepare and maintain treatment rooms before during and after each session ensuring cleanliness sanitation and readiness.
Adhere to all health safety and hygiene protocols in compliance with hotel and local standards.
Monitor and maintain treatment room supplies and report inventory needs to supervisors..
Teamwork & Operations
Collaborate with the spa and hotel teams to provide a seamless guest experience.
Participate in training sessions team meetings and ongoing professional development.
Report any guest concerns safety issues or equipment problems to management promptly
Desired Skills & Attributes
Strong understanding of spa products and treatment modalities.
Comfortable with upselling and product recommendation.
Organized detail-oriented and capable of maintaining a calm and inviting atmosphere.
Team player with a passion for wellness and hospitality.
Qualifications :
Qualifications & Requirements
Professional certification or diploma in spa therapy massage therapy beauty therapy or related field.
Relevant spa therapy license or certification (as required by local/regional regulations).
Experience in spa treatments ideally in a hotel or luxury hospitality environment preferred.
Excellent customer service communication and interpersonal skills.
Professional grooming friendly demeanour and a guest-focused attitude.
Ability to work flexible hours including weekends and holidays.
Remote Work :
No
Employment Type :
Full-time
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد