Fitness Supervisor Waldorf Astoria Doha Lusail

A Fitness Supervisor is responsible for managing operations of the health club to deliver an excellent Guest and Member experience while achieving the clubs annual budget and driving their team to meet and exceed revenue targets.

What will I be doing

As a Fitness Supervisor you are responsible for managing operations of the health club to deliver an excellent Guest and Member experience. A Fitness Supervisor will also be required to achieve the clubs annual budget and drive the team to meet and exceed revenue targets. Specifically you will be responsible for performing the following tasks to the highest standards:

Manage operations of the health club
Manage team members to ensure high motivation provision of high quality service and ongoing development
Drive the team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes
Achieve the Health Clubs annual budget and be accountable for maintaining and operating within financial targets as well as net movement
Manage customer feedback effectively to ensure continuous service and programme improvement
Instill brand values and standards to maintain quality on a daily basis
Liaise with other hotel departments
Ensure customers and guests receive friendly and consistent personalised service from all team members
Recruit manage train and develop the team
Respond to audits to ensure continual improvement is achieved
Maintain awareness of department security related to cash stock and equipment and ensure all department procedures are followed
Ensure health safety and COSHH regulations are complied with and club rules are observed by members clients and guests

What are we looking for

A Fitness Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Management and/or supervisory experience within the leisure sector
• Ability to meet financial target
• Ability to work under pressure
• Excellent grooming standards
• Strong organizational skills
• Excellent communication and interpersonal skills
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Working knowledge without assistance of Microsoft Word Outlook and Excel computer programs
• It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Degree in relevant area
• Passion for customer service
• Ability to close a sale
• Relevant fitness and pool qualification

What will it be like to work for Hilton

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the Worlds Best Workplaces.

We support the mental and physical wellbeing of all Team Members so they can Thrive thanks to innovative programs and benefits such as workplace flexibility career growth and development and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members unique perspectives and voicesalong with those of our Guests Owners Suppliers and Partnersto cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what its like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions of his or her role and to receive other benefits and privileges of employment. Please contact us to request accommodation.

EOE/AA/Disabled/Veterans