Premium Solutions Consultancy is seeking a Senior-level ITSM Consultant for a Qatar-based role. The position requires a seasoned professional with a strong consultancy background in ISO 20000 / ITSM, capable of leading end-to-end implementations and acting as a trusted advisor and brand representative for client engagements.
Job Title: Senior ITSM Consultant (ISO 20000)
Responsibilities:
Lead and successfully implement end-to-end ITSM (ISO 20000) projects
Establish and manage risk management frameworks aligned with client-specific requirements
Conduct risk-based Information Systems audits
Review, enhance, and finalize project-level ITSM documentation and obtain client sign-off
Manage and strengthen client relationships throughout project lifecycles
Present findings, deliver reports, and conduct professional consultancy services
Requirements:
5–7 years of relevant experience only in ITSM / ISO 20000 with a consultancy background
Proven track record of handling 11+ end-to-end ITSM implementations
ISO 20000 Lead Implementer or Lead Auditor certification (mandatory)
ITIL certification is an added advantage
Strong English communication and presentation skills
Ability to represent the company brand professionally with clients
Salary Range:
QAR 13,000 – 17,000 per month (all-inclusive), depending on candidate profile
We are a full-service business firm with a record of winning many campaigns under the most challenging circumstances by consult team of expert consultants. We guide our clients through difficult issues bringing our insight and judgment to each situation. Our innovative approaches cre ... اعرض المزيد