Regional CRM & Loyalty Manager

مدينة الكويت - الكويت

الراتب شهرياً: لم يكشف

تاريخ النشر: نُشرت قبل 18 ساعة

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

We are seeking an experienced Regional CRM & Loyalty Manager based in Kuwait to lead CRM and loyalty initiatives across the GCC. This role falls under Operations and is ideal for candidates with strong experience in homegrown restaurant brands.

Key Responsibilities

Lead and manage CRM and loyalty strategies across GCC markets
Design and execute customer engagement campaigns
Develop and analyse customer feedback surveys
Partner with operations teams to enhance customer experience
Track performance metrics and optimise loyalty programmes
Oversee CRM initiatives across multiple GCC locations

Requirements

Minimum 5 years managerial experience in CRM & Loyalty
Currently working as a CRM & Loyalty Manager
Experience in the restaurant industry preferably with homegrown brands
Proven GCC experience
Strong leadership presence with excellent communication skills

Compensation & Benefits

Annual air ticket allowance for self spouse and two children (up to 18 years) residing in Kuwait
Private medical insurance (including dental) for self spouse and two children after probation
Performance-based bonus
Temporary accommodation provided (12 months) until residency formalities are completed
Documentation fees: home country borne by candidate; Kuwait fees covered by the company

We are seeking an experienced Regional CRM & Loyalty Manager based in Kuwait to lead CRM and loyalty initiatives across the GCC. This role falls under Operations and is ideal for candidates with strong experience in homegrown restaurant brands. Key Responsibilities Lead and manage CRM and loyalty ...