Senior Account Manager (Loyalty & Rewards)

القاهرة - مصر

الراتب شهرياً: لم يكشف

تاريخ النشر: أمس

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

Our client provides unprecedented supply chain transparency and creates efficient manufacturing processes that maximize business performance empowering growth and community wellbeing through a unique value proposition.

Job Title: Senior Account Manager (Loyalty & Rewards)

Location: Cairo Sheraton (On-site)

Core Focus

You will be the strategic partner for key clients managing and optimizing their points-based loyalty programs to drive customer retention and ROI.

What Youll Do

Relationship Lead: Main POC for clients; ensuring high satisfaction and long-term retention.
Program Architect: Design and refine program mechanics (tiers earning/redemption rules and benefits).
Data Catalyst: Analyze KPIs and customer behavior to provide actionable growth insights.
Growth Driver: Identify upsell opportunities and present tailored strategies for program expansion.
Cross-functional Hub: Bridge the gap between the client and internal IT/Marketing/Data teams.

Requirements

What Were Looking For

Expertise: Strong understanding of loyalty mechanics (points accrual/redemption tiers benefits segmentation).
Analytical Mindset: Ability to turn complex data into clear strategic recommendations.
Communication: Exceptional presentation skills and the ability to negotiate renewals.
Education: Bachelors degree in Business Marketing or Data Analytics.

Experience: 46 Years in CRM Loyalty or Account Management.

Connectalents the leading recruitment & HRO company in MENA is currently hiring a Senior Account Manager (Loyalty & Rewards) in Sherton Egypt for a leading supply chain and manufacturing solutions provider.Our client provides unprecedented supply chain transparency and creates efficient manufacturi...