Description Position: Residences General Manager
Property: The Ritz-Carlton Residences Diriyah
Units: 106 Luxury Residences
About the Role
An exceptional leadership opportunity awaits at The Ritz-Carlton Residences Diriyahthe Kingdoms first branded residential community delivered by one of the worlds most iconic luxury brands. This landmark development sets a new benchmark for refined living combining exquisitely designed residences with world-class amenities and the legendary service excellence synonymous with Ritz-Carlton.
As Residences General Manager you will have full responsibility for the leadership strategy and overall performance of this exclusive residential community. You will shape a seamless elevated living experience for residents while upholding brand standards driving operational excellence and fostering strong relationships with owners stakeholders and partners. This role is ideal for a seasoned luxury leader who thrives in a relationship-driven environment and is passionate about creating exceptional residential experiences.
Key Responsibilities
Leadership & Strategy
- Provide visionary leadership and strategic direction for the overall operation of the residences
- Foster a high-performance service-driven culture aligned with The Ritz-Carlton brand values
- Act as the primary representative of the residences with owners residents developers and key stakeholders
Resident Experience
- Ensure delivery of a personalized luxury residential experience that exceeds owner and resident expectations
- Build trusted relationships with residents proactively addressing needs concerns and opportunities for enhancement
- Champion service innovation and continuous improvement across all touchpoints
Operations & Asset Management
- Oversee all day-to-day residential operations including facilities housekeeping concierge security and lifestyle services
- Ensure the property is impeccably maintained and reflects the highest standards of luxury living
- Partner closely with engineering and facilities teams to manage preventive maintenance and capital planning
Financial & Commercial Oversight
- Develop and manage annual budgets forecasts and financial plans
- Ensure cost controls revenue optimization and long-term asset value protection
- Oversee service charge budgets and transparent financial communication with owners
Governance & Compliance
- Ensure compliance with brand standards legal requirements and local regulations
- Support the governance framework including owner associations and board engagement where applicable
- Manage risk safety and security to protect residents employees and the asset
Candidate Profile
- Proven senior leadership experience as a General Manager or Director of Operations within luxury hotels branded residences or high-end mixed-use developments
- Strong background in luxury service delivery operations and stakeholder management
- Commercially astute with experience managing budgets service charges and financial performance
- Exceptional interpersonal and communication skills with the ability to build credibility and trust at senior levels
- Experience in the Middle East and/or branded residential environments is highly desirable
- Arabic language capability would be an advantage
Why Join Us
This is a rare opportunity to lead a flagship residential development under one of the worlds most prestigious luxury brands playing a pivotal role in shaping the future of branded living in the Kingdom. You will be empowered to leave a lasting legacy while delivering an unparalleled residential experience in one of Saudi Arabias most culturally significant destinations.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
#LI-MM1
Required Experience:
Director
Description Position: Residences General Manager Property: The Ritz-Carlton Residences DiriyahUnits: 106 Luxury ResidencesAbout the Role An exceptional leadership opportunity awaits at The Ritz-Carlton Residences Diriyahthe Kingdoms first branded residential community delivered by one of the world...
Description Position: Residences General Manager
Property: The Ritz-Carlton Residences Diriyah
Units: 106 Luxury Residences
About the Role
An exceptional leadership opportunity awaits at The Ritz-Carlton Residences Diriyahthe Kingdoms first branded residential community delivered by one of the worlds most iconic luxury brands. This landmark development sets a new benchmark for refined living combining exquisitely designed residences with world-class amenities and the legendary service excellence synonymous with Ritz-Carlton.
As Residences General Manager you will have full responsibility for the leadership strategy and overall performance of this exclusive residential community. You will shape a seamless elevated living experience for residents while upholding brand standards driving operational excellence and fostering strong relationships with owners stakeholders and partners. This role is ideal for a seasoned luxury leader who thrives in a relationship-driven environment and is passionate about creating exceptional residential experiences.
Key Responsibilities
Leadership & Strategy
- Provide visionary leadership and strategic direction for the overall operation of the residences
- Foster a high-performance service-driven culture aligned with The Ritz-Carlton brand values
- Act as the primary representative of the residences with owners residents developers and key stakeholders
Resident Experience
- Ensure delivery of a personalized luxury residential experience that exceeds owner and resident expectations
- Build trusted relationships with residents proactively addressing needs concerns and opportunities for enhancement
- Champion service innovation and continuous improvement across all touchpoints
Operations & Asset Management
- Oversee all day-to-day residential operations including facilities housekeeping concierge security and lifestyle services
- Ensure the property is impeccably maintained and reflects the highest standards of luxury living
- Partner closely with engineering and facilities teams to manage preventive maintenance and capital planning
Financial & Commercial Oversight
- Develop and manage annual budgets forecasts and financial plans
- Ensure cost controls revenue optimization and long-term asset value protection
- Oversee service charge budgets and transparent financial communication with owners
Governance & Compliance
- Ensure compliance with brand standards legal requirements and local regulations
- Support the governance framework including owner associations and board engagement where applicable
- Manage risk safety and security to protect residents employees and the asset
Candidate Profile
- Proven senior leadership experience as a General Manager or Director of Operations within luxury hotels branded residences or high-end mixed-use developments
- Strong background in luxury service delivery operations and stakeholder management
- Commercially astute with experience managing budgets service charges and financial performance
- Exceptional interpersonal and communication skills with the ability to build credibility and trust at senior levels
- Experience in the Middle East and/or branded residential environments is highly desirable
- Arabic language capability would be an advantage
Why Join Us
This is a rare opportunity to lead a flagship residential development under one of the worlds most prestigious luxury brands playing a pivotal role in shaping the future of branded living in the Kingdom. You will be empowered to leave a lasting legacy while delivering an unparalleled residential experience in one of Saudi Arabias most culturally significant destinations.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
#LI-MM1
Required Experience:
Director
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