Butler Raffles The Red Sea

AccorHotel

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profile موقع الوظيفة:

أملج - السعودية

profile الراتب شهرياً: لم يكشف
تاريخ النشر: نُشرت قبل 4 يوم
عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

ملخص الوظيفة

- Key Roles & Responsibilities:

  • Personalized Service: Act as the primary point of contact for guests providing intuitive and personalized assistance from pre-arrival to departure.

  • Guest Arrival & Departure: Facilitate seamless check-in and check-out experiences within the privacy of the guests villa or suite.

  • Valet Services: Oversee professional packing and unpacking services garment pressing and shoe shining to the highest luxury standards.

  • Food & Beverage Coordination: Manage in-villa dining experiences including the service of afternoon tea evening canapés and private meals ensuring excellence in presentation.

  • Experience Curation: Anticipate guest preferences to curate sensory journeys and bespoke itineraries fostering a culture of storytelling around the resorts offerings.

  • Inter-Departmental Liaison: Ensure seamless coordination with Culinary Housekeeping and Concierge teams to enhance guest experiences across all touchpoints.

  • Brand Philosophy: Uphold the brands Emotional Luxury philosophy ensuring every guest interaction is characterized by graciousness and sophistication.

  • Standards & Compliance: Maintain hygiene safety and service standards in line with Raffles and Accor policies.

  • Sustainability: Integrate the resorts sustainability ethos into daily operations ensuring mindful use of resources and promotion of local cultural experiences.


Qualifications :

- Personal Attributes & Experience:

  • Education: Bachelors degree in hospitality management or a related field.

  • Experience: Minimum 46 years of experience in luxury hospitality with specific experience in Butler service or Front Office management within a luxury hotel or resort.

  • Skills: Strong leadership communication and guest relations skills with an extreme eye for detail.

  • Language: Fluent in English; Arabic and other languages are considered a significant asset.

  • Cultural Sensitivity: Deep understanding of luxury service etiquette and the cultural values of the Kingdom of Saudi Arabia.

  • Pre-opening: Experience in a pre-opening environment is highly desirable.


Additional Information :

  • Understanding of Ultra-Luxury guest expectations and brand alignment.
  • experience in project coordination scheduling and document control during pre-Opening stages.
  • Experience in pre-Opening is a must.
  • A proactive anticipatory approach with a strong sense of ownership and accountability.
  • Impeccable grooming and personal presentation aligned with Luxury standards.

Remote Work :

No


Employment Type :

Full-time

- Key Roles & Responsibilities:Personalized Service: Act as the primary point of contact for guests providing intuitive and personalized assistance from pre-arrival to departure.Guest Arrival & Departure: Facilitate seamless check-in and check-out experiences within the privacy of the guests villa o...
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المهارات المطلوبة

  • الإدارة العامة
  • إدارة المرافق والمنشآت
  • IFRS
  • خدمات العملاء
  • تحقيقات الحوادث
  • أركيكاد

عن الشركة

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد

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