Host Hostess
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت قبل 2 يوم
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
The Host / Hostess is the first point of contact for guests and plays a key role in delivering a refined welcoming and memorable dining experience. At Raffles & Fairmont Doha the Hostess represents the elegance professionalism and personalized service standards of both luxury brands by greeting guests managing reservations and ensuring smooth restaurant operations.
Key Responsibilities:
- Greet guests warmly and professionally upon arrival
- Escort guests to their tables while presenting menus and explaining dining concepts when required
- Anticipate guest needs and provide personalized service in line with luxury standards
- Handle guest inquiries special requests and concerns courteously and efficiently
- Manage restaurant reservations using the designated booking system
- Maintain accurate waitlists and seating plans to optimize table turnover
- Coordinate with service and kitchen teams to ensure smooth guest flow
- Monitor dining room activity to maintain an elegant and calm atmosphere
- Communicate clearly with servers supervisors and managers regarding guest preferences and VIP arrivals
- Support the Food & Beverage team during peak hours
- Ensure special occasions (birthdays anniversaries VIP guests) are acknowledged
- Maintain impeccable personal grooming and uniform standards at all times
- Ensure the reception and waiting areas are clean organized and visually appealing
- Follow all hotel policies service procedures and brand standards
- Adhere to hygiene safety and sanitation guidelines
- Comply with local regulations and hotel policies
Qualifications :
- High school diploma or equivalent
- Previous experience in a luxury hotel or fine-dining restaurant is preferred
- Excellent communication and interpersonal skills
- Fluent in English (additional languages are an advantage)
- Strong customer service orientation and attention to detail
- Ability to remain calm and professional under pressure
- Confident friendly and polished demeanor
Remote Work :
No
Employment Type :
Full-time
المهارات المطلوبة
- Restaurant Experience
- OpenTable
- خدمات الأغذية
- خدمة العملاء
- Hospitality Experience
- Basic Math
- Guest Relations Experience
- Host/Hostess Experience
- خدمات النزلاء
- Cash Handling
- Phone Etiquette
- Writing Skills
عن الشركة
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد
