We are seeking an analytical client-focused Zoho Presales Consultant to join our Zoho Solutions Department at Pinerium.
In this role you will support the sales team by validating business requirements designing feasible Zoho-based solutions and ensuring all presales engagementsdiscovery demos POCs and estimationsare executed with precision and alignment to Pineriums standards.
Requirements
Strategic
Ensure solution accuracy feasibility and alignment with Zoho best practices.
Support the Sales Account Manager with technical validation and solution positioning.
Maintain consistency with Pineriums delivery standards and documentation templates.
Strengthen collaboration between Sales and Technical teams.
Operational
Conduct structured discovery sessions to analyze client business processes and requirements.
Create high-level solution designs and architecture diagrams based on validated requirements.
Prepare and deliver tailored demos focused on client value not features.
Lead Proof-of-Concept (POC) cycles end-to-end with defined scope and success criteria.
Provide accurate effort estimations in collaboration with Product Owners and Developers.
Prepare detailed handover documentation for delivery once a deal closes.
Maintain complete documentation and activity logs in Zoho CRM and Zoho WorkDrive.
Tactical (Day-to-Day)
Review new presales requests and coordinate with Sales for context.
Prepare upcoming discovery or demo sessions using standardized templates.
Update presales assets and reusable demo environments weekly.
Attend presales alignment meetings and contribute to continuous process improvement.
Collaboration
Work closely with:
Sales Account Managers primary partner for all opportunities.
Product Owners & Developers validate technical feasibility and custom logic.
Implementation Specialists confirm configuration limits.
Solution Consultant Manager review architecture and complex proposals.
Requirements
- Bachelors degree in Computer Science Information Systems Business or related field.
- 2 years of experience in presales business analysis or solution design (preferably Zoho or SaaS solutions).
- Strong functional understanding of Zoho CRM Zoho Creator Zoho Books Zoho Desk and related apps.
- Proven ability to translate business needs into technical requirements.
- Experience preparing demos proposals or POCs in a SaaS or ERP environment.
- Strong documentation presentation and communication skills (English & Arabic).
- High attention to detail accuracy and professionalism in client interactions.
- Familiarity with Zoho WorkDrive Zoho Meeting Zoho Projects and Zoho Sprints.
- Must have own laptop.
- Must be a non-smoker (all types).
Benefits
- Competitive salary based on experience and presales performance.
- Medical and social insurance coverage.
- Professional training and certification through Pinerium Academy.
- Work within a Zoho Premium Partner organization.
- Career advancement in presales and solution architecture tracks.
- A structured supportive and innovation-driven environment.
- Recognition for top performance and contribution to solution quality.
Required Skills:
Minimum 1 year experience in sales account management or other customer-facing roles in Egypt Proven experience in a client-facing role such as account management or customer success. Strong knowledge of Zoho applications and their capabilities. Excellent relationship-building and communication skills. Strategic thinking business acumen and ability to identify growth opportunities Excellent problem-solving skills with the ability to address customer issues effectively. Customer-centric mindset with a focus on client success and satisfaction. Strong organizational skills and ability to manage multiple key accounts. Proactive self-motivated and results-oriented attitude. Experience in contract negotiation and renewal is a plus. Demonstrable ability to communicate present and influence key stakeholders at all levels of an organization including executive and C-level Solid experience with CRM software (e.g. Salesforce Zoho CRM or HubSpot) or any SaaS product. Experience in delivering client-focused solutions to customer needs Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail Excellent listening negotiation and presentation abilities Strong verbal and written communication skills - English and Arabic Additional Requirement: Candidate must have their own laptop. Must be a non-smoker (All types)
We are seeking an analytical client-focused Zoho Presales Consultant to join our Zoho Solutions Department at Pinerium.In this role you will support the sales team by validating business requirements designing feasible Zoho-based solutions and ensuring all presales engagementsdiscovery demos POCs an...
We are seeking an analytical client-focused Zoho Presales Consultant to join our Zoho Solutions Department at Pinerium.
In this role you will support the sales team by validating business requirements designing feasible Zoho-based solutions and ensuring all presales engagementsdiscovery demos POCs and estimationsare executed with precision and alignment to Pineriums standards.
Requirements
Strategic
Ensure solution accuracy feasibility and alignment with Zoho best practices.
Support the Sales Account Manager with technical validation and solution positioning.
Maintain consistency with Pineriums delivery standards and documentation templates.
Strengthen collaboration between Sales and Technical teams.
Operational
Conduct structured discovery sessions to analyze client business processes and requirements.
Create high-level solution designs and architecture diagrams based on validated requirements.
Prepare and deliver tailored demos focused on client value not features.
Lead Proof-of-Concept (POC) cycles end-to-end with defined scope and success criteria.
Provide accurate effort estimations in collaboration with Product Owners and Developers.
Prepare detailed handover documentation for delivery once a deal closes.
Maintain complete documentation and activity logs in Zoho CRM and Zoho WorkDrive.
Tactical (Day-to-Day)
Review new presales requests and coordinate with Sales for context.
Prepare upcoming discovery or demo sessions using standardized templates.
Update presales assets and reusable demo environments weekly.
Attend presales alignment meetings and contribute to continuous process improvement.
Collaboration
Work closely with:
Sales Account Managers primary partner for all opportunities.
Product Owners & Developers validate technical feasibility and custom logic.
Implementation Specialists confirm configuration limits.
Solution Consultant Manager review architecture and complex proposals.
Requirements
- Bachelors degree in Computer Science Information Systems Business or related field.
- 2 years of experience in presales business analysis or solution design (preferably Zoho or SaaS solutions).
- Strong functional understanding of Zoho CRM Zoho Creator Zoho Books Zoho Desk and related apps.
- Proven ability to translate business needs into technical requirements.
- Experience preparing demos proposals or POCs in a SaaS or ERP environment.
- Strong documentation presentation and communication skills (English & Arabic).
- High attention to detail accuracy and professionalism in client interactions.
- Familiarity with Zoho WorkDrive Zoho Meeting Zoho Projects and Zoho Sprints.
- Must have own laptop.
- Must be a non-smoker (all types).
Benefits
- Competitive salary based on experience and presales performance.
- Medical and social insurance coverage.
- Professional training and certification through Pinerium Academy.
- Work within a Zoho Premium Partner organization.
- Career advancement in presales and solution architecture tracks.
- A structured supportive and innovation-driven environment.
- Recognition for top performance and contribution to solution quality.
Required Skills:
Minimum 1 year experience in sales account management or other customer-facing roles in Egypt Proven experience in a client-facing role such as account management or customer success. Strong knowledge of Zoho applications and their capabilities. Excellent relationship-building and communication skills. Strategic thinking business acumen and ability to identify growth opportunities Excellent problem-solving skills with the ability to address customer issues effectively. Customer-centric mindset with a focus on client success and satisfaction. Strong organizational skills and ability to manage multiple key accounts. Proactive self-motivated and results-oriented attitude. Experience in contract negotiation and renewal is a plus. Demonstrable ability to communicate present and influence key stakeholders at all levels of an organization including executive and C-level Solid experience with CRM software (e.g. Salesforce Zoho CRM or HubSpot) or any SaaS product. Experience in delivering client-focused solutions to customer needs Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail Excellent listening negotiation and presentation abilities Strong verbal and written communication skills - English and Arabic Additional Requirement: Candidate must have their own laptop. Must be a non-smoker (All types)
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