Operations Specialist

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our clients logistics challenges.

The Operations Specialist will be responsible for processing shipments and all related activities for an assigned base of accounts. The individual will have contact with clients carriers and potential clients on a daily basis. He/she must be proactive in providing quality client service and have the ability to handle pressure and responsibility in a fast pace environment in a timely and affective manner. The successful candidate must have good client service skill and handle dual task. Being proactive in providing quality client service is a must.

Essential Job Functions:

• Prepare documentation dock receipts bills of lading export declarations.
• File SEDs (Shippers Export Declarations).
• Track and trace cargo as necessary to insure proper movement and delivery.
• Provide accounting department with proper and correct billing information.
• Communicate with clients regarding disposition of Freight (i.e. tracking & tracing routing & dispatching and rate quotations).
• Communicate with vendors/suppliers regarding shipment dispatch routing pricing and rates.
• Communicate & correspond with other Company branches and agents for client satisfaction and ensure excellent service .
• Seek the most profitable mode of shipment yet meet clients requirement for the movement of freight.
• Other duties as assigned.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

Position may require extended periods of sitting computer use standing and walking. Some light lifting may be required in some instances.

Other Skills and Abilities:

• Knowledge of the Import/Export industry preferred.
• Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both clients and internal personnel.
• The ability to work in a fastpaced environment.
• Must be careeroriented hardworking quick learner and have excellent recall for past events/situations/numbers.
• Strong knowledge of personal computers.

Certifications and Licences:

• Professional certification may be required in some areas.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Required Experience:

Unclear Seniority