Business Support Specialist MEA | Johnson & Johnson MedTech | Vision Surgery Cairo, Egypt

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

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About Vision

Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.

Are you passionate about improving and expanding on the possibilities of vision treatments Ready to join a team thats reimagining how vision is improved Our Vision team solves the toughest health challenges. Help combine cutting-edge insights science technology and people to encourage eye care professionals and patients to proactively protect correct and enhance healthy sight for life. Our products and services address these needs from the pediatric to aging eye in a patients lifetime.

Your unique talents will help patients on their journey to wellness. Learn more at

The Business Support Specialist provides end-to-end commercial backoffice and operational support for the Vision Surgery MEA business. This role owns distributor onboarding and lifecycle activities manages HCC (Health Care Compliance) submissions and postHCC documentation operates PO and vendor processes maintains the commercial collateral library and establishes the operating rhythm and governance for the Vision Surgery MEA region. The role works closely with Commercial Marketing PED Compliance Legal and Finance teams to ensure compliant efficient delivery of distributorrelated documentation and operational programs.

You will be responsible for:

Commercial backoffice operations:

• Manage endtoend distributor lifecycle: onboarding contract renewals amendments and terminations.

• Maintain a centralized commercial collateral library; ensure all collateral is copyapproved uptodate and accessible to stakeholders.

• Provide timely distributorrelated documentation and support to the commercial organization.

HCC / compliance

• Oversee endtoend execution of HCC submissions and approvals for Vision Surgery activities.

• Raise and close HCC requests in line with HCC guidelines and SOPs.

• Ensure all professional education (ProfEd) activities and related initiatives meet organizational policies and full HCC compliance.

• Manage postHCC activity documentation and archiving.

Procurement & vendor management:

• Compliantly raise and close purchase orders (POs).

• Manage new vendor creation vendor extensions and regular vendor governance tasks.

• Act as a point of contact for vendor and procurement inquiries related to Vision Surgery.

Programs processes & governance:

• Set up and maintain the operating rhythm governance and meeting cadence for Vision Surgery MEA.

• Manage and deliver the annual samples process (planning approvals distribution tracking and reconciliation).

• Measure analyze and report on process metrics to drive continuous improvement.

Crossfunctional collaboration:

• Work in close cooperation with Commercial Marketing PED Compliance Legal Finance and Medical/Regulatory teams to align processes and resolve operational issues.

• Maintain a onestop shop for key portfolios (internal presentations external presentations marketing tools) and ensure document version control.

Other:

• Deliver additional tasks and projects as assigned by the line manager.

Qualifications / Requirements:

Education:

• BA/BS required (Business Marketing or similar)

• Fluent English and Arabic written & Spoken. Additional regional language(s) (e.g. Turkish German French ) desirable.

Required Experience :

• 2 years in similar position (Marketing specialist/ project coordinator)

• At least 2 years of working practice (medical field preferred)

• Demonstrable experience with HCC/ethics processes PO/procurement workflows vendor management and analytics desirable

• Strong stakeholder management experience across sales supply chain and finance functions.

• Excellent organizational skills with the ability to manage multiple priorities and deadlines.

• Customer orientation

• Proficient with MS Office (Excel PowerPoint Word) and comfortable using CRM/ERP or compliance management systems.

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