About Tap
Tap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple unified payment experiences. We need exceptional talent to help us on this journey.
The Compliance Team
Our compliance team believes merchant payments should be ultra-safe and secure. Thats why they work hand-in-hand with regulators throughout MENA. It may sound all tree-huggy but nothing is more important than creating a safe transaction environment for our global merchants. If you share similar beliefs this might be the team for you
As a Tapster you will:
Support the fraud specialists reviewing alerts and reports to identify suspicious activity as the point of escalation..
Analyze fraud trends and makes recommendations for fraud prevention processes.
Use a variety of tools systems and reports to detect fraud trends.
Review accounts and transactions for potential fraud.
Work closely with the wider fraud team and onboarding/activations teams to implement recommendations.
Work closely with the Fraud Manager on improvements to the fraud review process.
Manage a team of reports and is responsible for scheduling regular check-ins and mid-year/year-end reviews.
Communicate frequently with the Fraud Manager
Assist management and internal teams with ad hoc requests and additional fraud reviews as needed.
Ensure compliance with anti-money laundering including KYC requirements and sanction regulations.
Carry out other duties as assigned based on the demands of the business and growth of the role
What you will bring to the party:
4-6 years of role-specific experience and have begun to master your craft
Well-versed in PayTech
Preferred degree but real-world experience is also accepted
Demonstrates a high level of client/merchant/stakeholder service
Awareness of when to escalate issues or service concerns
Resilient and flexible learn from experience
Leadership skills and ability to work without supervision
Shares knowledge and expertise openly
Hands-on approach and team leader qualities
Ensures quality work and innovation focus
Effective communication with team and clients in English with a preference for Arabic language ability
Are you ready to shape the future of payments in MENA
Tap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple, unified payment experiences. We need exceptional talent to help us on this journey.Are you ready to shape the future of payments in MENA? become a Tapster!