Customer Service Executive

Baghdad - العراق

الراتب شهرياً: لم يكشف

الخبرة المطلوبة: 1-3سنوات

تاريخ النشر: نُشرت قبل 12 ساعة

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

Job Title: Customer Service Executive

Location: Iraq

Industry: Real Estate

Job Summary

We are looking for a dedicated and customer-oriented Customer Service Executive to manage client interactions and ensure a high level of satisfaction throughout the real estate customer journey. The role involves handling inquiries coordinating with internal teams and supporting sales and leasing operations.

Key Responsibilities

Handle inbound and outbound customer calls emails and walk-in inquiries
Provide accurate information about properties pricing availability and processes
Register leads and update customer information in the CRM system
Coordinate property viewings and follow up with clients
Resolve customer complaints professionally and escalate complex issues when required
Maintain proper records of customer interactions and feedback
Support sales leasing and property management teams with customer coordination
Ensure excellent customer experience before and after sales/lease

Requirements

Requirements & Qualifications

Bachelors degree or Diploma (preferred)
13 years of experience in customer service (real estate experience is an advantage)
Strong communication skills in Arabic (English is a plus)
Good interpersonal and problem-solving skills
Basic computer skills (MS Office CRM systems)
Ability to work under pressure and meet service standards

Required Skills:

Clear telephone etiquette Multitasking and time management Problem-solving skills Team player with a client-focused mindset

Required Education:

Bachelors degree or Diploma (preferred)13 years of experience in customer service (real estate experience is an advantage)Strong communication skills in Arabic (English is a plus)Good interpersonal and problem-solving skillsBasic computer skills (MS Office CRM systems)Ability to work under pressure and meet service standards

Job Title: Customer Service ExecutiveLocation: Iraq Industry: Real EstateJob SummaryWe are looking for a dedicated and customer-oriented Customer Service Executive to manage client interactions and ensure a high level of satisfaction throughout the real estate customer journey. The role involves han...