Service Desk Specialist (Asset Management)

Alnafitha IT

Not Interested
Bookmark
الإبلاغ عن هذه الوظيفة

profile موقع الوظيفة:

جدة - السعودية

profile الراتب شهرياً: لم يكشف
profile الخبرة المطلوبة: 2-4سنوات
تاريخ النشر: نُشرت قبل 17 ساعة
عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

ملخص الوظيفة

. Provide Technical support for users

Manage and support the installation of desktop computers and accessories.

Assisting infrastructure engineers with technical support for networks and infrastructure.

Support in preparing audio and visual systems for meeting rooms.

Support in preparing and installing networks infrastructure desktop computers and accessories.

Support in preparing printers and telephone communications devices.

Provide all levels support monitoring and managing tickets.
. Answer IT Service Desk calls and emails providing solutions and/or escalating requests and problems to designated second level responders.

Complete tickets for IT Service Desk inquiries and follow-ups to ensure tickets are updated and acknowledged to the point of verifying completion and closing them out.

Limiting the management of IT assets



Requirements

Practical experience in the field of information technology for a period of not less than 3 years.

Degrees in the field of computer science network engineering IT infrastructure and technical support.

Experience in dealing with assets and devices.

ITIL Expert (Must).

MCSA Certified (Must).




Required Skills:

Job Requirements Qualifications: Bachelors degree in communication engineering or computer science. Relevant Microsoft cloud security certifications such as: SC-200 (Microsoft Security Operations Analyst). SC-300 (Microsoft Identity and Access Administrator). SC-100 (Microsoft Information Protection Administrator). SC-900 (Microsoft Security Compliance and Identity Fundamentals). MS-101 (Microsoft 365 Enterprise Administrator Expert). MS-500 (Microsoft 365 Security Administration). AZ 500 (Microsoft Azure Security Technologies). Technical Requirements: This role requires 3 years of experience in IT infrastructure and operational roles where security was a key area of responsibility and focus. It includes experiences such as: Experience in applying Microsoft product & technology knowledge to improve the user experience. Demonstrable experience and knowledge with the architecture design settings configuration and troubleshooting of Microsoft 365 products and solutions such as: Azure Active Directory. Microsoft Defender for Cloud Apps Azure Information Protection. Identity and Access Management. Intune (MAM/ MDM). Single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility Security). Compliance Center and Microsoft Cloud App Security-based data loss protection capabilities and policies. Advanced threat protection and management including Exchange Online Protection (EOP) Safe Attachments Safe Links. Endpoint security compliance and identity management services. Microsoft Defender Office 365 and Endpoint. Microsoft Sentinel.

. Provide Technical support for users Manage and support the installation of desktop computers and accessories. Assisting infrastructure engineers with technical support for networks and infrastructure. Support in preparing audio and visual systems for meeting rooms. Support ...
اعرض المزيد view more

المجال

خدمات تقنية المعلومات واستشارات تكنولوجيا المعلومات

المهارات المطلوبة

  • تحريري
  • توريد الأطعمة والمشروبات
  • المبيعات الموجهة للمستهلك
  • معسكرات ومخيمات
  • هندسة الحاسبات

عن الشركة

Company Logo

Alnafitha International founded since 1993 in Saudi Arabia is a leading independent provider of IT services and solutions. Alnafitha provides consistent processes and tools combined with the right skills at the right time and place. We design IT solutions that fit your unique requirem ... اعرض المزيد

عرض صفحة الشركة عرض صفحة الشركة