Spa Supervisor

مدينة 6 أكتوبر - مصر

الراتب شهرياً: لم يكشف

تاريخ النشر: نُشرت قبل 21 يوم

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

We are excited to invite applications for the position of Spa Supervisor at our luxurious wellness facility located in 6th of October City Egypt. As a Spa Supervisor you will play a crucial role in managing our daytoday operations ensuring exceptional guest experiences and maintaining the highest standards of service.

Oversee and coordinate all spa operations including treatment bookings staff scheduling and facility management
Ensure adherence to spa policies and standard operating procedures
Train coach and mentor spa staff to deliver outstanding customer service and maintain professional standards
Manage inventory of spa products and supplies placing orders as needed
Implement and support strategic initiatives to enhance the spas offerings and overall guest experience
Monitor and maintain the cleanliness safety and functionality of all spa areas and equipment
Handle guest inquiries feedback and concerns promptly and professionally
Collaborate with other departments to promote spa services and create integrated wellness experiences
Analyze spa performance metrics and implement improvements to increase efficiency and profitability
Stay updated on industry trends and best practices to continually enhance the spas services and operations

Qualifications :

Minimum of 12 years of experience in a supervisory role within the spa or wellness industry
Indepth knowledge of spa treatments therapies and wellness practices
Strong leadership and team management skills with the ability to train and motivate staff
Excellent communication skills both written and verbal
Customer serviceoriented with a passion for delivering exceptional guest experiences
Proficiency in spa management software and basic computer applications
Ability to work flexible hours including weekends and holidays
Detailoriented with strong organizational and multitasking abilities
Knowledge of health and safety regulations related to spa operations
Demonstrated ability to handle budgets and financial reporting
Fluency in English; knowledge of Arabic is a plus
Certification in spa management or related field (preferred)
First aid and CPR certification

Remote Work :

Employment Type :

Fulltime

Oversee and coordinate all spa operations including treatment bookings staff scheduling and facility management
Ensure adherence to spa policies and standard operating procedures
Train coach and mentor spa staff to deliver outstanding customer service and maintain professional standards
Manage inventory of spa products and supplies placing orders as needed
Implement and support strategic initiatives to enhance the spas offerings and overall guest experience
Monitor and maintain the cleanliness safety and functionality of all spa areas and equipment
Handle guest inquiries feedback and concerns promptly and professionally
Collaborate with other departments to promote spa services and create integrated wellness experiences
Analyze spa performance metrics and implement improvements to increase efficiency and profitability
Stay updated on industry trends and best practices to continually enhance the spas services and operations

Qualifications :

Minimum of 12 years of experience in a supervisory role within the spa or wellness industry
Indepth knowledge of spa treatments therapies and wellness practices
Strong leadership and team management skills with the ability to train and motivate staff
Excellent communication skills both written and verbal
Customer serviceoriented with a passion for delivering exceptional guest experiences
Proficiency in spa management software and basic computer applications
Ability to work flexible hours including weekends and holidays
Detailoriented with strong organizational and multitasking abilities
Knowledge of health and safety regulations related to spa operations
Demonstrated ability to handle budgets and financial reporting
Fluency in English; knowledge of Arabic is a plus
Certification in spa management or related field (preferred)
First aid and CPR certification

Remote Work :

Employment Type :

Fulltime

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المهارات المطلوبة

Sales Experience
خدمة العملاء
Hotel Experience
المهارات التنظيمية
Hospitality Experience
Computer Skills
Management Experience
Millennium
Dermal Fillers
مكتب الإستقبال
Esthetic Laser Treatment
Leadership Experience

قدم الآن

عن الشركة

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد

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