Reservations Agent( Arabic Speaker)
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت قبل 12 ساعة
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
- Manage all incoming booking inquiries ensuring accurate input of details and maximizing occupancy across the Resort.
- Provide professional friendly and knowledgeable support to guests travel agents and corporate clients.
- Upsell room types packages and services while adhering to pricing strategies and set rates.
- Ensure all guest information preferences and booking details are correctly recorded in the Property Management System (PMS)
- Communicate guest requests and special requirements to Front Office Housekeeping and Food & Beverage teams for seamless service.
- Keep up to date with reservation systems loyalty programs promotions and brand standards to enhance guest experiences.
Qualifications :
You will be:
- Highly organized and detail-oriented ensuring accuracy in reservations and guest information.
- A proactive problem solver handling booking inquiries modifications and challenges with confidence.
- Adaptable and resilient thriving in a fast-paced multi-property environment.
- Customer-focused and engaging building rapport with guests and clients to enhance their experience.
- A strong communicator effectively liaising with internal departments and external partners.
- Motivated to learn and grow staying updated on systems promotions and brand standards.
Remote Work :
No
Employment Type :
Full-time
المهارات المطلوبة
- مكافحة غسيل الأموال
- إدارة الحسابات
- تطوير الحساب
- إدارة الحساب
- دعم العملاء
- التسويق المؤسسي
عن الشركة
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... اعرض المزيد
