Technical Support Engineer Biomedical

Doroob Hr Consulting

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profile موقع الوظيفة:

عمّان - الأردن

profile الراتب شهرياً: لم يكشف
تاريخ النشر: نُشرت منذ أكثر من 30 يومًا
عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

ملخص الوظيفة

Responsibilities:

  • Provide comprehensive technical support and troubleshooting for various technical issues.
  • Maintain and manage Windows environments and virtual machine platforms.
  • Collaborate with hospital staff to ensure uninterrupted technical operations especially in critical settings like the ICU.
  • Create and maintain documentation for troubleshooting procedures and system configurations.
  • Communicate effectively with internal teams and external stakeholders via email and other channels.
  • Monitor system performance and implement continuous improvements.
  • Handle emergency technical support requests during highpressure situations.
  • Manage travel assignments outside Amman to support branch offices or external client locations as required.
  • Ensure adherence to IT policies and compliance standards within the hospital environment.
  • Be available to work outside normal working hours to address critical issues as they arise




Requirements


A leading Healthcare Solutions provider in Jordan Amman looking to hire

Technical Support Engineer

Key Qualifications:

  • Education:
    • . in Biomedical Systems or Biomedical Informatics (preferred).
  • Experience:
    • 12 years of handson technical support experience ideally within a hospital or clinical setting.
    • Proven ability to troubleshoot technical issues in a highpressure environment such as hospitals or ICUs.
  • Technical Skills:
    • Strong proficiency with Microsoft Office (Word Excel Outlook etc..
    • Experience working with virtual machines.
    • Familiarity with Microsoft certifications for operating systems (e.g. MSCE or any server admin certificates) is a plus.
    • CCNA certification is preferable.
  • Soft Skills:
    • Excellent communication and email writing skills.
    • Ability to effectively manage and resolve technical challenges under pressure.
    • Excellent English language speaking and writing skills.
  • Additional Requirements:
    • Valid drivers license.
    • Willingness and ability to travel outside Amman.


Responsibilities:Provide comprehensive technical support and troubleshooting for various technical issues.Maintain and manage Windows environments and virtual machine platforms.Collaborate with hospital staff to ensure uninterrupted technical operations especially in critical settings like the ICU.C...
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عن الشركة

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"doroob"​ was founded at the beginning of 2017, we will begin working with you, God willing, as a leader and a partner you specializes in providing consulting services related to human resources through a specialized team and has a vast experience in this area, and we will, God willin ... اعرض المزيد

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